Method for determining transportation vehicle cust

专利名称：Method for determining transportation

vehicle customer satisfaction

发明人：James Bruce White,Michael Choi申请号：US093629申请日：20000405公开号：US06772104B1公开日：20040803

专利附图：

摘要：Within a method for predicting customer satisfaction for a transportationvehicle there is measured for the transportation vehicle a Noise, Vibration and Harshness(NVH) level within the transportation vehicle when an engine which powers the

transportation vehicle is operating at wide open throttle. The method further providesfor determining a customer satisfaction value for a specific transportation vehicle bymeans of interpolation or extrapolation from an existing correlation for a group oftransportation vehicles within the same class. Such a correlation is obtained employing aTransformed Gamma Distribution (TGD) model or an aggregate combination ofTransformed Gamma Distribution (TGD) models.

申请人：FORD MOTOR COMPANY

代理人：David B. Kelley

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