高星级酒店-人力资源部-筹备工作进程表

编号工 作 内 容计划Prepare Critical Path 制订“部门筹备期间工作进程表”12Get CP Aprroved 酒店总经理审批“部门筹备期间工作进程表”酒店架构的建立工作MANNING GUIDE / ORGANIZATION 编制/组织结构Prepare Hotel's Manning Guide 准备酒店人员编制3Update Hotel's Manning Guide 更新酒店人员编制4Get Approval of Hotel's Manning Guide 批准酒店人员编制5Review Job Titles, Staff Par 确定职位名称6Establish Job Grading Scheme 设立职位级别方案7Prepare Human Resources Organization Chart 准备部门组织结构图8Prepare Hotel Organization Chart 汇编酒店组织结构图9制度及流程的修改及完善工作JOB DESCRIPTION 职责描述10Establish Job Description Guideline 制作职责描述方针11Prepare Departmental Job Description 准备部门职责描述12Receive and Review Job Description 接收、复核职责描述POLICIES AND PROCEDURES 政策和程序Submit P&P Update List根据酒店管理制度和工作流程,上交需增补或修改的制13度/流程目录Get List Approved 酒店总经理审批各部门上交的“需增补或修改的制度/流程目14录”并确定15Formulate HR Policies & Procedures 起草人力资源政策和程序16Develop HR Policies & Procedures 完善人力资源政策和程序17Get P&P Approved 酒店总经理审批各部门修改的制度或流程并确定18Draft On Employee Handbook 起草员工手册19Submit Employee Handbook for Approval 报批员工手册20Arrange for Printing of Employee Handbook 安排印刷员工手册2014-9-261 of 6启动时间完成时间责任人HRD总经理HRDHRD总经理HRDHRDHRDHRDHRDHRDHRDHRD总经理HRDHRD总经理HRDHRDHRDPrepared by Karen Gao高星级酒店筹备工作进程表

Arrange for Issuance of Employee Handbook 发放员工手册COMPANSATION 工资福利22Conduct Salary Survey 进行工资调查23Conduct Benefits Survey 进行福利调查24Establish Payroll Budget 设立薪资结构25Get Approval of Salary and Benefits Standard 批准工资福利标准26Finalize Social Insurance 确定社会保险27Secure/Source Accommodation for DHs. 安排部门经理的住宿FORM/CONTRACT/AGREEMENT 表格/合同/协议28Design Standard Forms for HR Use 设计人力资源标准表格29Arrange for Printing of all Forms 安排印刷所有表格30Design Employees Personal Files 设计员工个人档案31Prepare Standard Employment Contract/Agreement 准备标准合同32Send Labour Contract to Labour Bureau for Approval劳动合同备案33Design and Order Pre-opening Certificates 设计订购开业证书34Finish 3E Form 完成各岗位3E表35Formal Labor Contract Signing for Staff 组织员工签合同员工招聘及入职培训工作RECRUITMENT 招聘36Identify Sources 确定人员来源37Establish Recruitment Advertising 设计招聘广告38Prepare Recruitment Advertisement Schedule 准备招聘广告计划39Prepare Recruitment Procedures 准备招聘程序40Formulate Mass Recruitment Req. 明确大批招聘要求41Place Advertisement for Mass Recruitment 刊登招聘广告42Identify Interview Rooms for Mass Recruitment 安排面试地点43Process Interview 进行面试44Organize Second Interview 组织二次面试45Confirm Candidates 确定人选2014-9-262 of 621人事经理HRDHRDHRD总经理总经理HRD人事经理人事经理人事经理HRD人事经理培训经理HRD人事经理HRDHRDHRDHRDHRD人事经理人事经理各部门总监、经理各部门总监、经理各部门总监、经理Prepared by Karen Gao高星级酒店筹备工作进程表

Organize Pre-employment Health Check 组织入职体检Get Health Certificates 拿取体检结果Announce Recruitment Result 宣布录用结果EMPLOYEE ON BOARD员工到岗49Executives Members On Board 核心管理人员到岗并进行入职培训50Department Head On Board部门经理到岗51Supervisor On Board 主管到岗52Secretary for All Department Heads On Board各部门秘书到岗53All Critical FOH and BOH Employees On Board 前后台员工到岗54All Other Employees On Board 其他员工到岗HUMAN RESOURCES EMPLOYEE ON BOARD 本部门员工到岗55Human Resources Director On Board 人力资源总监到岗56Personnel Manager On Board 人事经理到岗57Personnel Officer/Clerk On Board 人事主任/文员到岗58Training Manager On Board 培训经理到岗59Training Officer/Clerk On Board 培训主任/文员到岗60Dormitory Attendant On Board 宿舍管理员到岗61Associate Affairs Mgr On Board 员工事务经理到岗62Staff Canteen Commis/Steward On Board 员工餐厅厨师到岗物品的申购工作PUCHASING 采购63Prepare HR Dept. FF&E Lists 准备部门设施设备清单64Confirm HR FF&E Orders 确定部门设施设备清单65Purchase All Necessary Office Equipment 采购设施设备66Follow Up FF&E for HR Dept. 落实部门设施设备67Set-up of Computer for HR System with IT 建立电脑系统OUTLET LAYOUT 部门功能布局68Work Out Office Layout 办公室布局69Office Set Up 办公室布置2014-9-263 of 6464748人事经理人事经理HRD总经理/培训经理HRDHRDHRDHRDHRD总经理HRDHRD总经理人事经理人事经理人事经理人事经理HRDHRDHRDHRDHRD人事经理人事经理Prepared by Karen Gao高星级酒店筹备工作进程表

DORMITORY 员工宿舍70Work out Layout for Dormitory 制定员工宿舍布局71Work Out Dormitory Regulations 制定宿舍管理制度和规定72Order Beds/ Double Beds And Linen 订购单、双人床，床上用品73Receive and Install Beds And Linen 接收、安置床铺74Distribute Dormitory and Beds 安排房间和床位75Follow Up FF&E Install for Dormitory 落实宿舍设施设备的安装LOCKER ROOM 更衣室76Work out Layout for lockers 制定更衣室布局77Design Lockers following Company's Standard 设计标准更衣柜78Order Lockers 订购更衣柜79Receive and Install Lockers 接收、安置更衣柜80Distribute Lockers 发放更衣柜EMPLOYEE RESTAURANT 员工餐厅81Work Out the Layout 设计布局图82Establish Operating Hours 制定运作时间83Establish Meal Budget 制定膳食标准84Establish Menu 设计菜单85Arrange Training Meals for all Employee 安排员工培训期间的工作餐86Staff Canteen operation 员工餐厅正式运作ID CARDS, NAME, TAG, 员工证、名牌87Design Temporary ID Card 设计临时员工证88Issue Temporary ID Card 发放临时员工证89Design ID Cards 设计员工证90Order ID Cards 订购员工证91Receive ID Cards and Machine 接收员工证和制作设备92Arrange for Photo-taking 安排照相93Arrange for Issuance of ID Cards 发放员工证94Design Name Tag 设计名牌2014-9-264 of 6人事/员工事务经理人事/员工事务经理人事/员工事务经理人事/员工事务经理人事/员工事务经理人事/员工事务经理人事/员工事务经理人事/员工事务经理人事/员工事务经理人事/员工事务经理人事/员工事务经理人事/员工事务经理人事/员工事务经理人事/员工事务经理人事/员工事务经理人事/员工事务经理人事/员工事务经理人事经理人事经理人事经理人事经理人事经理人事经理人事经理人事经理Prepared by Karen Gao高星级酒店筹备工作进程表

Order Name Tag 订购名牌Receive Name Tag 接受名牌Distribution of Name Tag 发放名牌TIME CARD 考勤机98Check Layout of Employee Entrance 检察员工通道位置99Order Equipment and Sofewere System 订购设备和软件系统100Receive and Install Equipment and Sofewere 接收、安装设备101HR Staff Training On Systems 人力资源部员工参加此系统培训TRAINING PLAN 培训计划102Develop Training Master Plan 制定培训总计划103Develop Orientation Program 制定入职培训计划104Develop Generic Training 制定基本培训计划105Develop Department Training Schedule 制定部门培训计划106Collect Departmental Training Plan 收集各部门培训计划107List of Equipment for Training 准备培训设备清单108Develop Fire & Safety Training 制定消防安全培训计划109Check Training Center 查看培训中心110Set Up Training Classroom 布置培训教室111Arrange Training Classroom for Department 安排部门培训教室112Starting Training 开始培训113First Aid box set up in departments 安排发放相关部门的急救箱TRAINING 培训114Develop Selection Interview Skills 面试技巧培训115Conduct Supervisor Level Orientation 主管入职培训116Hotel Orientation 入职培训117Finalize Dept. Orientation Checklist 确定部门入职培训清单118Develop Train The Trainer Program 培训培训者课程119Supervisor Skills Training 主管技能培训120Hotel Product Knowledge Training 酒店产品知识培训2014-9-265 of 6959697人事经理人事经理人事经理人事经理人事经理人事经理人事经理HRD培训经理培训经理各部门总监、经理培训经理培训经理培训经理培训经理培训经理培训经理培训经理培训经理培训经理培训经理培训经理培训经理培训经理培训经理培训经理Prepared by Karen Gao高星级酒店筹备工作进程表

Personal Grooming & Make Up 仪容仪表/化妆培训Safety & First Aid Training 安全/急救培训Hotel Security & Emergency Procedure 消防安全培训Telephone Courtesy Standards 电话礼仪培训Secretarial Training 秘书培训English Language Training 英语培训Computer / INFRASYS Training 电脑培训Department Service Skill Training Monitor 监督部门技能培训STAFF ACTIVITIES 员工活动129Set-up Temporary Notice Boards 建立布告栏130Concept and Layout for Staff Magazine 构思、编排员工杂志131Prepare Budget for Staff Activities 准备员工活动预算132Schedule and Organize Staff Activities 计划组织员工活动133Co-ordinate Team Building activities组织团队建设活动134Schedule and Organize Staff Meetings 计划组织员工会议酒店开荒及试运营135Open up 酒店开荒工作TRAIL RUN 试运作136Hotel Tour For All The Staff 员工参观酒店Scheduleing and Organization of Trial Runs 组织安排安排员工进行酒店试运营期137间的体验活动121122123124125126127128培训经理培训经理保安经理培训经理培训经理各部门总监、经理系统部经理培训经理培训经理培训经理培训经理培训经理培训经理HRD各部门总监、经理人事、培训经理人事、培训经理2014-9-266 of 6Prepared by Karen Gao