人力资源管理参考文献

人力资源管理参考文献

参考文献

第一章 References and Bibliography

1．Adapted from Gillian Flynn, \"Workforce 2000 Begins Here,\" Workforce, May 1997, 78-84; and Gillian Flynn, \"Bank of Montreal Invests in Its Workers,\" Workforce, December 1997, 30-38.

2．Lynda Gratton, \"The New Rules of HR Strategy,\" HR Focus, June 1998, 13-14.

3．Richard W. Judy and Carol D'Amice, Workforce 2020: Work and Workers in the 21st Century, Indianapolis: Hudson Institute, 1997

4．Peter Morici, \"Export Our Way to Prosperity,\" Foreign Policy, Winter 1995-1996, 3.

5．Marc Adams, \"Building a Rainbow, One Stripe at a Time,\" HR Magazine, August 1998, 72-79.

6．Judy and D'Amico, Workforce 2020, 5.

7．Rick Garnitz, \"Aging Workforce Poses an HR challenge,\" ACA News, March 1999, 20-21; and Carol Patton, \"Golden Solutions,\" Human Resource Executive, August 1998, 63-65.

8．\"DOl. Offers Advice on Eldercare Programs,\" HR Policies & Practices Update, May 30. 1998, 3-4.

9．\"HR's Role in Transformation of Work Debated by HR Executives,\" Human Resources Report, April 20,1998,418. Thomas A. Stewart, \"Taking On the Last Bureaucrats;\" Fortune, January 15, 1996, 105-106.

10．Thomas A. Stewart, \"Taking On the Last Bureaucracy,\" Fortune, January 15, 1996, 105-106.

11．Allan Halcrow, \"Survey Shows HR in Transition,\" Workforce, June 1998, 73-80.

12．Bruce R. Ellig, \"Is the Human Re-source Function Neglecting the employees?\" Human Resources Management, Spring 1997, 91-95

13．Jennifer Laabs, \"Why HR Can't Win Today,\" Workforce, May 1998,63-74.

14．Robert Galford, \"Why Doesn't This HR Department Get Any Respect?\" Harvard Business Review , March-April, 1998, 24-26.

15．Lin Grensing-Pophal, \"Taking Your Seat at the Table,\" HR Magazine, March 1999, 90-94; and Andrew R. Mcllvane, \"Window of Opportunity,\" Human Resource Executive, June 5, 1998, 36-38.

16．Dave Ulrich, Human Resource Champions, Boston: Harvard Business School Press, 19971.

17．Louis R. Forbringer and Carol Oeth, \"Human Resources at Mercantile Bancorp oration, Inc.,\" Human Resource Management, Summer1998, 177-1.

18．\"The Missing M &A Link,\" The Wall Street Journal, October 7, 1997, AL

19．Dave Ulrich, \"A New Mandate for Human Resources,\" Harvard Business Review, January-February 1998, 124-134.

20．Shari Caudron, \"The CEO Need You: Are You Delivering?\" Workforce, June 1997, 63-68.

21．Linda Davidson, \"Measure What You Bring to the Bottom Line,\" Workforce, September 1998, 34-40.

22．Mark Huselid, \"The Impact of Human Resource Management Practices on Turnover, Productivity, and Corporate Financial Performance,'' Academy of Management Journal, 38 (1995), 635-672.

23．Adapted from Michael M. Phillips, \"Midwest's Headache: Not Enough Workers,\" The Wall Street Journal，April 27, 1998, Al; Margaret W. Pressler, \"Retail Industry Shops to Find Scarce Employees,\" The Denver Post, April 19, 1998, 7A; Chris Woodward, \"Driver Shortage Makes Truckers King of the Road,\" USA Today, March 25, 1997, Gl; and Anna W. Mathews, \"Wanted: 400,000 Long Distance Truck Drivers” The wall Street Journal., September 11, 1997, B1.

24．Barbara Parus, \"Designing a Total Rewards Program to Retain Critical Talent in the New Millenium.”ACA News, February 1999, 20-23.

25．Cathy Gedvilas, \"Rewarding The ‘New Breed' Information Workers,\" ACA News, July/ August 1998, 30-35

26．\"Administrative Woes,\" Human Resource Executive, January 1998, 82.

27．\"Global Competition Encourages Partnership Between HR and Line Management, Study Says,\" HR Policies & Practices Update, April 18, 1998. 4.

28．Mindy W. Toran, \"Rolling with the Changes,\" Human Resource Executive, June 5, 1998, 39-41.

29．HR 21: Human Resources for the Next Century (Washington, DC: Watson, Wyatt Worldwide, 1995).

30．Adapted from Scott Lever, \"An Analysis of Managerial Motivations Behind Outsourcing Practice in Human Resources,\" Human Resource Planning 20, 2 (1997), 37-48.

31．Len Strazewski, \"Double Duty,\" Human Resource Executive, July1998, 35-38.

32．Carla Johnson, \"Changing Shapes,\" HR Magazine, March 1999, 40-48.

33．\"The Ongoings of Outsourcing,\" Outsourcing Guide, August 1998, 2-.5.

34．Howard R. Mitchell III ,\"A Moving issues: To Outsource or Not to Outsource”

HR Magazine, May 1998, 59-68.

35．Del Jones, \"48% of workers Admit to Unethical or Illegal Acts,\" USA Today, April 4, 1997, lA.

36．Based on information in Larue T. Hosmer, The Ethics of Management (Homewood, IL: Richard D. Irwin, 1987), 12-14.

37．Robert D. Gatewood and Archie B. Carrell, \"Assessment of Ethical Performance of Organization Members: A Conceptual Framework,\" Academy of' Management Review 16 (1991) , 667-690.

38．Gary R. Weaver. Linda Klebe Trevino, and Philip L, Cochran, \"Corporate Ethics Systems,\" Academy of Management Journal 42 (1999), 41-57; and Craig Dreilinger, \"Get Real (And Ethics Will Follow),”Workforce, August 1998, 101-102.

39．\"HR Staff Feeling, Seeing Ethics Pressure,\" Bulletin to Management, February 12, 1998, 4

40．The Business Ethics Survey (Alexandria, VA: Society for Human Resources Management, 1998).

41．Andrew R. Mcllvane, \"Work Ethics,\" Human Resource Executive, August 1998, 30-34.

42．Stephen C. Schoonover, HR Competencies for the Year 2000 (Alexandria, VA: SHRM Foundation, 1998).

43．Kevin Barksdale, \"Why We Should Update HR Education,\" Journal of Management Education 22 (1998), 526-530.

44．Debra L. McDaniel, \"A Competency Model for Human Resources,'' in David D. Dubois, The Competency Case Book (Amherst, MA: HRD Press, 1998), 121-156.

45．Linda Micco, \"Ranks of Certified HR Professionals are Swelling Rapidly,\" HR News, June 15, 1998,14.

46．\"Certification Lends HR Greater Credibility,\" Workforce, April 1998,23.

47．Adapted from Gillian Flynn, \"Remedy Cures for Work Doldrums,\" Workforce, February 1998, 38-42.

第三章

2．Gary Hamel and C.K. Prahalad, Competing for Future (Cambridge, MA: Harvard Business School Press, 1994), 227.

3．Mark A. Huselid, Susan E. Jackson, and Randall S. Schuler, “Technical and strategic Human Resource Management Effectiveness as Determinants of Firm Performance,” Academy of Management Journal, 40(1997), 171-188.

4．Jay B. Barney and Patrick M. Wright, “On Becoming a strategic sources in Gaining Competitive Advantage,” Human Resource Management, Spring 1998, 31-46.

5．Russell W. Coff, “ Human Assets and Management Dilemmas: Coping with Hazards on the Road to Resource-Bas

ed Theory,” Academy of Management Review, 22(1997), 374-402.

6．The authors acknowledge that the development of concepts in Figure 2—2 are based on ideas suggested by Kathryn D. McKee, SPHR, CCP; Charles W. L. Hill and Gareth R. Jones, Strategic Management (Boston: Houghton Mifflin, 1998), 92-96; and Thomas A Barocci, Human Resource Management and Industrial Relations (Chicago: Scott, Foresman, 1985), 105.

7．Jay B. Barney, Gaining and Sustaining Competitive Advantage (Reading, MA: Addison- Wesley, 1997), Chapter 1.

8．Michael E. Porter, Competitive Strategy: Techniques for Analyzing Industries and Competitors (New York: Free Press, 1980).

9．Figure 2—4, as adapted, is based on ideas suggested in S. Ragburam and R. Arvey, “Business Strategy Links with Staffing and Training Practices,” Human Resource Planning 17(1994), 58.

10．Adapted from Patrick M. Wright, Gary C. McMahan, Baline McCormick, and W. Scott Sherman, “strategy, Core Competence, and HR Involvement as Determinants of HR Effectiveness and Refinery Performance,” Human Resource Management, Spring 1998, 17-29.

11．Sharon Nelton, “Major Shifts in Leadership Lie Ahead,” Nation’s Business, June 1997, 56-57.

12．John D.Owen, “flextime: Some Problems and Solutions,” Industrial and Labor Relations Review 50(1997), 152-160.

13．“More Than 21 Million Worked at Home,” Bulletin to Management, April 2, 1998, 101.

14．W. Jack Duncan, Peter M. Ginter, and Linda E. Swayne, “Competitive Advantage and Internal Organizational Assessment,” Academy of Management Executive, August 1998, 6-16.

15．Timothy P. Summers and Suzanne B. Summers, “Strategic Skills Analysis for Selection and Development,” Human Resource Planning, 20(1997), 14-19.

16．Susan Wolfe, “HRIS Usability: Why You Can’t Afford To Ignore It,” IHRIM.Link January 1998, 44-52.

17．“Companies Making Strides on the Intranet Front,” HR Policies & Practices, January 9, 1998, 1-2.

18．Mike Frost, “Extranets: A Big Boon-Especially for Small Companies,” HR Magazine, January 1998, 31-35.

19．Samuel Greengard, “10 Ways to Protect Intranet Data,” Workforce, September 1998, 78-81.

20．Tom Starner, “Being Direct,” Human Resource Executive, March 4, 1999, 44-48; and Michelle Neely Martinez,

“Intranets Boost HR to More Strategic, Future-Based Sevels,” HR International Update, February 1998, 1-3.

22．Joel R. Lapointe, “A Method for Selecting the Right Employee Self-service Situation,” HR Magazine, August 1997, 37-42.

23．Victor Y. Haines and Andre Petit, “Conditions for Successful Human Resource Information Systems,” Human resource Management, Summer 1997, 261-275.

24．Carolyn Hirschman, “Time for a Change,” HR Magazine, August 1998, 81-87.

25．Eric R. Quinones, “Massive Staff Cutbacks No Guarantee of Profits,” The Denver Post, February 9, 1998, 3C.

26．Aaron Bernstein, “Oops, That’s Too Much Downsizing,” Business Week, June 8, 1998, 38; John J. Keller, “AT&T Buyout Package Attracts More Managers Than Expected,” The Wall Street Journal, June 4, 1998, B6.

27．“Corporate Job Creation, Job Elimination, and Downsizing,” 1997 Survey, American Management Association, 1-8.

28．Alex M. Susskind, Vernon D. Miller, and J. David Johnson, “Downsizing and Structural Holes,” Communication Research 15(1998), 30-65.

29．Robert Folger and Daniel P. Skarlicki, “When Tough Times Make Tough Bosses: Managerial Distancing as a Fun

ction of Layoff Blame,” Academy of Management Journal, 41(1998), 79-87.

30．Julie Cook, “Some Way Out,” Human Resource Executive, September1998, 1, 34-38.

31．Sue C. Erwin, Angus H. Macauley, and Jim O’Strckey, “Tips to Help Employers AvoidjLegal Claims for Downsizing,” Legal Report, Summer 1997, 1-4.

32．Adapted from Rhonda L. Rundle, “Home Health Rivals Try Merger of Equals, Get Merger from Hell,” The Wall Street Journal, February 26, 1998, A1; “The Perfect Blend,” Human Resource Executive, May 19, 1998; 19-21; and Matt Murray, “KeyCorp Fails to Prove It Can Unlock Promise of Merger of Equals,” The Wall Street Journal, August 25, 1998, A1

第四章

1．Tim Aeppel, “personnel Disorders Sap a Factory owner of His Boy Idealism,\" The Wall Street journal, January 14, 1998, A1;

2．Donna Rosato, “Northwest’s Poor Service Sulllis Deal,\"' USA today, June 15, 1998, 6B;

3．Gabriella Stem, \"How A Young Manager Shook Up The Culture at Old Chrysler Plant,\" The Wall Street journal, April 21, 1997, A1.

4．'Determining the value of human resources,” viewpoint on value, (Omaha, NE: Balckman and associates), July/August 1998, 4.

5．David p. Norton, “aligning strategy and performance with the balanced scorecard,: ACA journal, autumn 1997, 18-26.

6．David Ulrich: a new mandate for human resources,” Harvard business review, January-February 1998, 124.

7．Bernard Wysocki jr., “ why an acquisition? Often it’s the people,” the wall street journal, October6, 1997,a1;

8．Erlrk Schonfie1d, \"Have The Urge To Merge?” fortune, March 31, 1997, 114.

9．Keith Whitefield and Michael Poole, \"Organizing Employment For High Performance,\" Organization Studies, Winter 1997, 745.

10．M. J. Mandel, \"You Ain't Seen Nothing Yet,\" Business Week, August 31, 1998, 6m1.

11．Frederick D. Buzzie, \"Plain Talk about Productive\" Across the Board, January 1997, 43-47.

12．Joseph Wop \"The Year Of The Deal,\" Business Week, July 13, 1998, 52-53.

13．Bob Cardy \"What Happened To quality?\Human Resource Division News, Summer 1998, 14-15.

14．Zahir Irani and John Sharp, “Integrating Continuous Improvement and Innovation into A Corporate Culture,\" Technovation, Vo. 17, No.4, 199-206.

15．Del Jones, “Buyers get No Salls satisfaction,\" USA Today, January 22, 1997, 1B.

16．Thomas A. Stewart, “A Satisfied Customer Isn’T Enough,” Fortune, July 2l, 1997, 112.

17．\"Service With A Smile,\" The Economist, April 25, 1998, 63;

18．Hal Lancaste1, \"Giving Good Service, Never An Easy Task, Is Getting Harder,” The Wall Street Journal, June 9, 1998, B1

20．Joseph Coates, \"Emerging HR Issues For The Twenty-First Century,” Employment Relations Today, Winter, 1997, 1.

21．Dallas Sailsbury, “ The Changing Employment Contract,” Compensation and Benefits Review, January-February, 1997, 78.

22．“Workers Expect To Share The Wealth,\" Bulletin To Management Data Graph, October 16, 1997, 332.

23．Maggie Jackson, \"Bosses Take A Beating,” Omaha World-Herald, September 7, 1997, G1.

24．Ann Vincola and Nancy Mobley, “Performance Management Through A Work/Life Lens,\" HR Focus, February 1998, 9.

25．Hal Lancaster \"Will Hiring A Full Stuff Be The Next Fashion In Management?” The Wall Street Journal, April 28, 1998, B1

26．Tim Aeppel, \"Life At The Factory,” The Wall Street Journal, March 18, 1997, 1

27．James H. Carbone, “Loyalty: Subversive Doctrine?, Academy Of Management Executive, August 1997, 80-87

28．Charley Braun, “ Organizational Infidelity,” Academy of Management Executive, November 1997, 11.

29．Alan Webber, “Best Firms Don’t Need Employee Loyalty,” USA Today, July 22, 1998, 11A

30．Thomas Petzinger, “ The Front Lines,” The Wall Street Journal, April 25, 1997, B1

31．Roberta Maynard, “ How To Motivate Low Wage Workers,” Nation’s Business, May 1997, 35

32．Pascal Zachary, “ The New Search For Meaning In Meaningless Work,” The Wall Street Journal, January 9, 1997 B1

33．Dan Danbom,” Hate Your Job? These Are Even Worse,” Denver Post, June 7, 1998, ^J

34．John R. Hollenbeck, Et Al., “Extending The Multilevel Theory Of Team Decision Making,” Academy of Management Journal, 41(1998), 269.

35．Scott A. Snell,” Designing And Supporting Transnational Teams, Human Resource Management, 37(1998), 147-158.

36．Perry Pascarella, “Compensating Teams,” Across The Board, February 1997, 16

37．Ralphy King, “ Teams Therapy,” The Wall Street Journal, May 20, 1998, 1.

38．David Cotter And Ceil Williams, “ Managing Health-Related Absences,” Compensation and Benefits Review, May-June 1997, 58.

39．Bill Gates, “ Internet A Rich Source Of Medical Information,” Omaha Word-Herald, March 15, 1998

40．Jen Condoding, “Echos From The Line: HR Lacks Strategic Initiative,” HR Focus, July 1997, 1.

41．Wayne Cascio, Clifford Young, and James Morries, “ Financial Consequences of Employment-Change Decisions In Major U.S. Corporations,” Academy Of Management Journa, 40(1997), 1175.

42．Mark Spoginardi, “Conducting A Human Resources Audit-A Primer,” Employee Relations Law Journal, 23(1997), 105

第五章

1．\"Record $34 MiUion for Sex Harassment,\" Fair Employment Practices, June 25, 1998, 73-74;\"$86,257 Awarded in Discrimination Suit,\" Omaha WorldHerald,February 1998, 4B; M.A. Jacobs, \"Law Firm Loses Race Discrimination Case,\" The Wall Street Journal, March 25, 1996, B8; PatrickMcGeehan, \"Smith Barney Diversity Plan Represents a Major Leap for Women on Wall Street, The Wall Street Journal, November 19,1997, B17; Stephanie Armour,\"AgeBias Case Sounds Warning,\"USA Today, October 24, 1997, B1;\"Merrill Lynch Is Told to Pay $1.8Million in Discrimination Case, \"The Wall Street Journal, January 22,1997, B14; and \"Iowan Awarded$300,000 in Age Bias Lawsuit,” Omaha WorldHerald, May 16,1998, Al9.

2．Based on \"Operating a Multilingual Workplace,\" Bulletin to Management, June 25, 1998, 200; Ann Davis; \"English Only Rules Spur Workers to Speak Legalese,\" The Wall Street Journal, November 23,1997, BI+; and \"Choice Words,” Human Resource Executive, June 5,1998, 95-97.

3．\"Visa Quotas Are Increased for Foreign Professionals,\" Human Resource Executive, February 1999, 9; and Michael Maggio, \"Understanding H-lB Specialty Workers,\" Legal Report, Summer 1998, 7-12.

4．Charles A. Pierce and Herman Aquinis, \"Bridging the Gap be tween Romantic Relationships and Sexual Harassment in Organizations,\" Journal of Organizational Be.havior 18 (1997), 197-200.

5．Harris v. Forklift Systems, Inc., 114s.ct. 367 (1993). 6．Burlington Industries v. Ellerth, U.S.S. Ct. No. 97-569, June 26, 1998;Faragher v. Boca Raton, U.S.S.Ct.No. 97-282, June 26, 1998; and Oncale v. Sundowner Of Lahore Services, U.S.S.Ct. No. 96-568, March4, 1998.

7．Jennifer Laabs, \"What You're Liable for Now,\" Workforce, October1998, 34--42.

8．Michael Barrier, \"Sexual Harassment,\" Nation's Business, December1998, 14-19.

9．Based on Jane AdamsRoy and Julian Barling, \"Predicting the Decision to Confront or Report Sexual Harassment,' Journal of Organizational Behavior 19 (1998), 329-336.

10．Gilbert Casellas and Irene L. Hill,\"Sexual Harassment: Preventingand Avoiding Liability,\" LegalReport, Fall 1998, 1-5.

11．James A. Burns, Jr., \"Accommodating Pregnant Employees, “Employee Relations Law Journal 23 (1997), 139-144.

12．Stopka v. Alliance of American Insurers, CA7, No. 97-1974, April 1, 1998; and Sue Schellenbarger, \"Pregnant Wor

kers Clash with Employers Over Job Inflexibility,\" The Wall Street Journal, February 10, 1999, B1.

13．U.S. Bureau of the Census, 1998; Diana E Furchtgott Roth and Christine Stolba, \"Comparable Worth Makes a Comeback,\" The Wall Street Journal, February 4, 1999, A22.

14．Arizona Governing Committee v. Norris, 103 S.Ct. 3492 (1983).

15．Diana Kunde, \"Women Build Careers in Construction Trades,\" Omaha WorldHerald, January 24, 1999, 1G.

16．U.S. Equal Employment Opportunity Commission, 1998.

17．Glass Ceiling Commission, A Solid Investment: Making Use of the Nation~ Human Capital (Washington,DC: U.S. Department of Labor, 1995).

18．Timothy D. Schellhardt, \"Jury to Consider If 'Overqualified' Signals Age Bias,\" The Wall Street Journal, July 27, 1998, B1, B8.

19．Westinghouse Electric Corp v. Ryder,U.S.S.Ct. No. 97-1070, February23, 1998.

20．Based on data compiled by the federal Equal Employment Opportunity Commission, 1998.

21．Definitions used in this discussion of the Americans with Disabilities Act are those contained either in the act itself or in the Technical Assistance Manual issued by the EEOC;

and Robert W. Thompson, \"Justices May Clarify Definition of ADA-Covered Disabilities,\" HR News, February 1999, 9-10.

22．Francis A. McMorris, \"Employee's Transfer Plea Rejected in Another Disabilities Act Ruling,\" The Wall Street Journal, January 21, 1997, B9.

23．Timothy Bland, \"ADA: The Law Meets Medicine,\" HR Magazine, January 1999, 99-104; and Ann Davis, \"Courts Reject Many Mental-Disability Claims,\" The Wall Street Journal, July 22, 1997, B1, B6.

24．School Board of Nassau County, Florida v. Airline, 107 S.C. 1123(1987).

25．Peter J. Petesch, \"The ADA, HIV, and Risk Management Strategies, \"Legal Report, Summer 1998, 1-6.

26．Bragdon v. Abbott, U.S.S.Ct. No.97-156, June 25, 1998.

27．Carolyn Hirschman, \"Reasonable Accommodations at a Reasonable Cost,\" HR Magazine, July 1997, 85-88.

28．Barbara Gamble McGill, \"ADA Accommodations Do Not Have to Break the Bank,\" HR Magazine, July1997, 85-88.

29．For a discussion of various religions and their observance schedules, see Patricia Digh, \"Religion In the Workplace,\" HR Magazine, December 1998, 85-91.

30．Trans World Airlines v. Hardison,432 U.S. 63 (1977).

31．Jodi Spiegel Arthur, \"Religious Rights Not Violated, Court Says, \"Human Resource Executive, June 5,1998, 22.

32．Ronald A. Lindsay and Elizabeth H. Bach, \"Religious Discrimination,\" http://www, shrm.org/docs/whitepapers/61214.htm, 1997.

33．Jessica Guynn, \"Another Y2K Worry: Messiahs in the Workplace,\" Omaha WorldHerald, February 7, 1999, 1G; and Stephanie Armour, \"Conflict Grows between Bosses, Devout Workers,\" USA Today, November 21, 1997, 1B-2B.

34．\"Companies Feel Push to Accommodate Employees' Religious Beliefs,\" HR Policies and Practices Update, September 19, 1997, 1-2.

35．Dothard v. Rawlinson, 433 U.S. 321(1977).

36．Harper v. Blockbuster EntertainmentCorp., CAll, No. 96-2461-CV-DLG, April 29, 1998.

37．Public Law 103-353, October 13, 1944.

38．Jonathan Segal, \"EEO Policies:Walking the Razor's Edge,\" HRMagazine, December 1997, 109-116.

39．Bill Leonard, \"A New Era at the EEOC,\" HR Magazine, February1999, 55-62; and Linda Micco, \"EEOC Cuts Number of PendingCases in Half Over Three Years,\"HR News, September 1998, 9.

40．Stephanie Armour and Barbara Hansen, \"Flood of 'Retaliation'Cases Surfacing in U.S. Workplace,\" USA Today, February 10,1999, lA.

41．In structuring the components of AAPs, the authors acknowledge theassistance of Raymond B. Weinberg, SPHR, CCP; and Kathleen Shotkoski, PHR; of Silver Stone Consulting, Omaha, NE

42．Based on Bruce Horovitz, \"Denny'sAirs AntiRacism Ads,\" USA Today, January 12, 1999, B1; E Rice,\"Denny's Changes Its Spots,\" Fortune, May 13, 1996, 133-142; and N. Harris, \"A New Denny's-Dinerby Diner,\" Business Week, March25, 1996, 166--168.

43．Adapted from Dennis Huspeni, \"Women's Perspective Helps Force,\" The Denver Post, June 17, 1998, B1; David Price, \"Police Need Brains Not Personality,' USA Today, July 30, 1998, 13A; Paul M. Barrett, \"Legal Limbo,' The Wall Street Journal, October 12, 1998, Al; and Kevin Johnson, \"Survey: Women Muscled Out by Bias, Harassment,\" USA Today, November 28, 1998, lA.

44．Throughout the following section, various statistics on workforce composition and trends are taken from U.S. Department of Labor, Bureau of Labor Statistics, and Census Bureau data widely reported in various reference and news media reports. For additional details, consult http://stats.bls.gov.

45．Brenda Paik Sunoo, \"Initiatives for Women Boost Retention,\" Workforce, November 1998, 97; and Tara Parker-Pope, \"Inside P&G, a Pitch to Keep Women Employees,\" The Wall Street Journal, September 9, 1998, B1.

46．Howard Gleckman, \"High Tech Talent: Don't Bolt the Golden Door,\" Business Week March 16, 1998, 30.

47．Rick Garnitz, \"Aging Work Poses an HR Challenge,\" News, March 1999, 20-24. Force ACA News, March 1999, 20-24

48．Adapted from Roy Johnson, \"The 50 Best Companies for Asians, Blacks, and Hispanics,' Fortune, August 3, 1998, 94-122.

49．The following list is adapted from Gail Robinson and Kathleen Dechant, \"Building a Business Case for Diversity,\" Academy of Management Executive, August 1997, 21.

50．Patricia Digh, \"The Next Challenge: Holding People Accountable,\" HR Magazine, October 1998, 63-69.

51．Leon Wynter, \"Allstate Rates Managers on Handling Diversity,\" The Wall Street Journal, October 1, 1997, B1.

52．\"SHRM Releases New Survey on Diversity Programs,' Mosaics, July/August 1998, 1.

53．Norma M. Rucucci, \"Cultural Diversity Programs to Prepare for Work Force 2000: What's Gone Wrong?\Public Personnel Management, Spring 1997, 35-41; and Gillian Flyn

n, \"The Harsh Reality of Diversity Programs,\" Workforce, December 1998, 26-35.

．Kathryn E Clark, \"Breaking Barriers,\" Human Resource Executive, September 1998, 39--44. Helen Hemophill and Ray Haines, Discrimination, Harassment, and the Failure of Diversity Training (Westport, CT: Quorum Books), 1997. Gillian Flynn, \"White Males See Diversity's Other Side,\" Workforce, February 1999, 52-55.

55．The authors acknowledge the assis: tance of Christina Harjehausen in structuring the content of the debate on affirmative action. Bakke v. the University of California, 109 S:Ct. (1978); and Hopwood v. State of Texas, 78 E 3d 932 (1996).

56．Steven A. Holmes, \"FCC Rule on Hiring Minorities Tossed Out,\" The Denver Post, April 15, 1998, lA.

57．For a summary of the political issues on affirmative action, see Clint Bolick, \"A Middle Ground on Affirmative Action,' The Wall Street Journal, January 6, 1998, Al8.

58．Civil Rights Act of 19, Title VII, sec. 703a. 59．U.S. Equal Employment Opportunity Commission, Affirmative Action and Equal Employment (Washington, DC: U.S. Government Printing Office, 1974), 12-13.

60．Leon G. Wynter, \"Business and Race,\" The Wall Street Journal, July 1, 1998, B1.

61．Based on Linda Micco, \"EEOC Under Congressional Pressure, Suspends Use of Testers,\" HR News, September 1998, 15; and Rochelle Sharp, \"EEOC Backs Away from Filing Race-Bias Suit in Face of Congressional Opposition to Testeis,' The Wall Street Journal, June 24, 1998, A4.

62．Griggs v. Duke Power Co., 401 U.S. 424 (1971). 63．Civil Rights Act of 19, Title VII, sec. 703c. ．\"Adoption by Four Agencies of Uniform Guidelines on Employee Selection Procedures (1978)/' Federal Register, August 15, 1978, Part IV, 38295-38309.

65．For a discussion of statistical methodological details related to employment selection, see Robert D. Gatewood and Hubert S. Feild, Human Resource Selection, 4th ed. (Chicago: Dryden Press, 1998), 111-209.

第六章

1．\"Company Finds Job Analysis Key in Relieving Employee 'Discom-fort',\" Human Resources Report, May 11, 1998, 501.

2．\"Equal Employment for Individuals with Disabilities,\" Federal Register, 56 (144), 35735.

4．Alan Farnham, \"Where Have All the Secretaries Gone?\" Fortune, May 12, 1997, 152-1.

5．Barbara Gamble Magill, \"ADA Accommodations Don't Have to Break the Bank,\" HR Magazine, July 1997, 85-88.

6．Carolyn Hirschman, \"Reasonable Accommodations at a Reasonable Cost,\" HR Magazine, September 1997, 106-114.

7．Cathy Gedvilas, \"Rewarding the 'New Breed' Information Workers,\" ACA News, July/ August 1998, 30-35.

8．E. E. Lawler, \"From Job-Based to Competency-Based Organization,\" Journal of Organiza- tional Behavior 15 (1994), 3-15.

9．Edward L. Levine, et al. \"A Methodology for Developing and Vaildating Minimum Qualifications,\" Personnel Psychology, 50 (1997), 1009-1023.

11．Jody Barnes Nelson, \"The Bound-ary-less Organization: Implications for Job Analysis,\" Human Resource Planning 20, (1997), 39-50.

12．Marilyn Moats Kennedy, \"Can This New Hire Be Saved?\" Across the Board, May 1997, 53.

13．Michael A. Bennett, 'Competen-des Under the Microscope,\" ACA News, June 1996, 7-10.

14．Patricia K. Zingheim, et al. \"Com-petencies and Competency Mod-els: Does One Size Fit All?\" ACA journal, spring 1996, 56-65.

15．Phillip C Grant, “Job Descriptions: What's Missing,” Industrial Management, November/ December 1997, 9-13.

16．Robert D. Behn, \"Job Descriptions vs. Real Performance,\" Governing, January 1997, 60.

17．Sally Ford, \"Job Descriptions Should Be Everyday Management Tool,\" Kansas City Business Journal, September 19, 1997, Z0.

18．Sharon K. Parlzer, Toby D. Wall, and Paul R. Jackson, \"That's Not My Job: Developing Flexible Employee Work Orientations,\" Academy of Management Journal 40 (1997), 9-929.

19．W. W. Tornow and P. R. Pinto,”The Development of a Managerial Job Taxonomy:A system for Describing , Classifying, and Evaluating Executive Positions,” Journal of applied Psychology 61 (1976), 410-418.

第七章

1．Are Your Recruiting Methods Discriminatory?”Workforce, May 2000, 105-106.

2．“College Recruiters See It All.”Human Resources Report, February 7. 2000.119.

3．“Online Recruiting: What Works. What Doesn't,”HR Focus, March 2000.1+.

4．“Promising Students Noticed. Courted Earlier for Top Jobs.”Bulletin to Management, August 16.2001. 263

5．Amy Borus, “Workers of the World: Welcome,\" Business Week, November 20.2000. 129-132

6．Barbara Kantrowitz and Pat Wingert,“Teachers Wanted.” News-week, October 2, 2000, 37-42.

7．Benard Wysocki.“When It Is the Job form Hell Recruiting Is Rough.”The Wall Street Journal, July 10, 2001. B1+

8．Benchmarks in Online Recruiting Maximizing Corporate Site Effectiveness (Fitzwilliam. NH: Kennedy Information Research Group, 2001).

9．Bill Leonard. \"Online and Overwhelmed.\" HR Magazine, August 2000. 37-42.

10．Brian Klaas. John McClendon. And Thomas Gainey. “Managing HR in the Small and Medium Enterprise: The Impact of Professional Employer Organizations.” Entrepreneurship Theory and Practice 25 (2000) 107-124.

11．C. Glenn Pearce and Tracy L. Tuten. “Internet Recruiting in the Banking Industry.\" Business Communications Quarterly. March 2001.9-18.

12．Carolyn Hirschman. \"Reserve Space for Rehires.\" HR Magazine, January 2000.5S-.

13．Carrall Lachnit. “Employee Referral Saves Times. Saves Money. Delivers Quality” HR Magazine. June 2001.67-72.

14．Dave Anderson. \"A PEO Can Be Good For Business.\" Financial executive. September /October 2000, 52-57.

15．Dayton Fandray. “Gray Matter.”Workforce. July 2000.26-32.

16．Dennis Doverspike. Mary Anne Taylor. Kenneth S. Schultz. and Patrick F. McKay. “Responding to the Challenge of a Changing Workforce: Recruiting Nontraditional Demographic Groups.”Public Personnel Management, 29(2000).445-457.

17．Grace Shim. “Shortage of Truckers Leads Some Firms to Bend Rules.”Omaha World-Herald. July 15.2000.13.

19．James A. Breaugh and Mary Starke.”Research on Employee Recruitment.”Journal of Management. 26 (2000). 405-424.

20．Jason Blevins. \"Resorts Look Down Under For Hires.” The Denver Post, August 20, 2000. 12

21．Jennifer Laabs.“Are You Ready to Outsource Staffing?”Workforce. April 20000. 56-60.

22．John R. Hall. \"Recruiting Via the Internet.\" Air Conditioning, Heating. & Refrigeration News. April 9. 2001.26.

23．Kate Dale. “Making the Net Work.\" HR World. May-June 2000. 32-36.

24．Kathryn Tyler. “Looking for a Few Good Workers.\" HR Magazine. December 2000. 129-134.

25．Laura Parkcr. “USA Just Wouldn't Work Without immigrant Labor.”USA Today, July 23, 2001 1A++

26．Peler Cappelli. “Making the Most of Online Recruiting.\" Harvard Business Review. March 2001.139-146.

27．Peter Kuhn and Mikal Skuiterud. “Job Search Methods: Internet versus Traditional,\" Monthly Labor Review. October 2000, 3-11.

28．Rachael Emma Silverman. \"Alumni Reunions.\" The Wall Street Journal. January 2.2001. B14.

29．Robert J. Grossman. “Robbing the Cradle”HR Magazine. September 2000.40-45.

30．Ruth E. Thaler-Carter.“Diversify your Recruitment Advertising.” HR Magazine June 2001. 92-100.

31．Sandra Grabczynski. “Nub New Grads by Building Relationships with Colleges,\" Workforce, May 2000.98-103.

32．Scan Kclly.“IT Labor Shortage Continues.”Communications News May 2001.8

33．Scott Highhouse et al, “Assessing Company Employment Image: An Example in the Fast-Food Industry.”Personnel Psychology, 52 (1999). 151-172.

34．Sherry Kuczynski.“While Supplies Last .”HR Magazine, June 2000.36-44

35．Skip Corsini.“Wired to Hire.\" Training. June 2001.50-.

36．Tamara Henry.“Teacher Shortage Gets Foreign Aid.”USA Today. July 16, 2001. 6D.

37．Thomas G. Moehrle.“The Cost and Incidence of Referral. Hiring, and Retention Bonuses.”Compensation and Working Conditions, Winter 2000. 37-12.

38．William Dickmeyer. “Applicant Tracking Reports Make Data Meaningful.”Workforce. February 2001. 65-67.

第八章

1．Carol Kleiman, “Vew Interviews Test You On What You Claim You Can Do,” The Denver Post, November 20, 1997.

2．Edward L. Levine, A Methodology For Developing And Validating Minimum Qualifica- tions,” Personnel Psychology, 50(1997), 1009.

3．Ellen Joan Pollock, “Inhuman Resources”, The Wall Street Journal, July 3o, 1998.

4．Ellen Neuborne, “Employee Score New Hires，”USA Today，July 9, 1997

5．Gillian Flynn, “Are You Legal Under The Fair Credit Reporting Act?” Workforce, March 1998, 79.

6．H. J. Bracker, “Job Hunters Face New-Styled Interviews,” Omaha World-Herald, October 18, 1998, G25-26.

7．Hal Lancaster, “The Standard Resume Stkll Has A Role In Job Searches”, The Wall Street Journal, February 3, 1998, B1.

8．Harold Goldstein, “The Role Of Cognitive Ability In The Subgroup Differences And Incremental Validity Of Assessment Center Exercises “, Personnel Psychology, 51(1998), 357.

9．Ichael Campion, Dabid Palmer, and James E. Campion, “A Review Of Struvcture In The Selection Interview,” Personnel Psychology, 50(1997), 665.

10．Jim Jordan, “Ruth Often Stetrhed Resume Checkers Say”, Omaha World-Herald, May 24, 1998.

11．Joyce Hogan And Kimberly Brinkmeyer, “Bridging The Gap Between Overt And Personality-Based Integrity Tests,” Personnel Psychology, 50(1997), 587.

12．Kevin Murrhy And Ann Harris Sharaella, “Implications Of The Multidimensional Nature Of Job Performance Of The Validity Of Selection Tests,” Personnel Psychology, 50(1997), 823.

13．Linda Thornburg, “Computer Assisted Interviewing Shortens The Hiring Cycle”, Hr Magazine, February 1998, 73.

14．Michele Himnelberg, Firms Alter Hiring Practices To Avoid Mistakes“，The Denever Post, July 4, 1998, C1

16．Peter Thompson, “Assessment Tests Ate Valbuable But Have Limitations”, The Denver Post, May 31, 1998, G1.

17．Pierre Mornell, “Zero Defect Hiring”, INC., March 1998, 74.

18．Pierre Mornell, ”No Room For Compromise”, INC., August 1998, 116.

19．Pollock, “Inhuman Resources”, The Wall Street Journal, B1

20．Raymark, Mark Schmedt and Robber Guion, “Identifying Potentially Useful Person- malityu Constructs For Employee Selection,” Personnel Psychology, 50(1997), 723.

21．Robber Barro, “So You Want To Hire The Beautiful. Well, Why Not?’ Business Week, March 16, 1998.

22．Sam Jensen and Mark Schorr, “Lying To Get A Job,” Nebraska Workplace Memo, February 199,1.

23．Stephanie Armour, “Fine Print”, USA Today, July 21, 1998.

第九章

1．\"Corporate Universities Are Catching On,\" Workforce, June 1997, 96.

2．\"Helping New Employees Find their Direction,\" Bulletin to Management, October 29, 1998, 343.

3．\"Measuring Training Outcomes,\" Workforce Strategies, June 29, 1998, 31-35.

4．\"Monitor Career Development and Orientation Programs,\" HR Magazine, November 1997, 25.

5．《中外治理》，第4期，2001年

6．Goldstein, Training in Organizations, Monterey, CA:Brooks-Cole, 1993.

7．Barb Berquam, \"Build a Learning Zone,\" Occupational Health & Safety, August 1998, 62-.

8．\"The Disney Approach to Human Resource Management,\" presented to Society for Human Resource Management, Annual Conference, Minneapolis, MN, June 1998; and \"Bright Beginnings,\" Human Resource Executive, September 1998, C5.

9．Bill Holleran, \"Training Resources Are Available on Intemet Via ALX,\" HR News, October 1998, 13

10．Bill Roberts, \"Training Via the Desktop,\" HR Magazine, August，1998, 99-104

11．Brandon Hall, The Web- Based Training Cookbook: EverythingYou Need to Know for Online Training，New York: Wiley Computer Publishing, 1998

12．Charles C. Morrow, M. Quintin Jarrett, and Melvin T. Rupinski, \"An Investigation of the Effect and Economic Utility of Corporate-Wide Training,\" Personnel Psychology 50(1997), 91-119.

13．Christopher J. Bachler, \"Outsourcing Training Helps Companies Keep Up,\" Workforce, June 1997, 100-102.

14．Debra Black, \"Live and Online: A WBT Primer,\" Training and Development, September 1998, 34-36.

15．Developed by Geoff Brown, SPHR. Used with permission of ACI.

16．Donald L. Kirkpatrick, \"Great Ideas Revisited: Revisiting Kirkpatrick's Four-Level Model,\" Training & Development, January 1996, -57.

17．Donna J. Abernathy, \"The WWW of Distance Learning,' Training & Development, September，1998, 29-30.

18．Eric Raimy, \"Lasting Impressions, \"Human Resource Executive, January 1998, 59-61.

19．F. Allan Hanson, \"Evaluating HAZWOPER Training Programs,\" Occupational Health & Safety, June 1998, 37-66.

20．Gillian Flynn, \"The Nuts & Bolts of Valuing Training,\" Workforce, November 1998, 80-85.

21．J. Kevin Ford, et al, \"Relationships of Goal Orientation, Metacognitive Activity, Practice Strategies with Learning Outcomes and Transfer,\" Journal of Applied Psychology 83 (1998), 218-233.

22．Jack Stack, \"The Training Myth,\"INC., August 1998, 41-42.

23．Janis A. Cannon-Bowers, et al, \"A Framework for Understanding PrePractice Conditions and Their Impact on Learning,\" Personnel Psychology 51 (1998), 291-320.

24．Kathryn E Clark, \"Virtual Evolution,\" Human Resource Executive, March 18, 1999, 32-34

25．Kathryn Tyler, \"Take New Employee Orientation off the Back Burner,\" HR Magazine, May 1998, 49-57.

26．Kathryn Tyler, \"Software Certifications Boost Productivity,\" HR Magazine, May 1997, 63-72.

27．Larry Stevens, \"Streamlined Training,'' Human Resource Executive, January 1998, 44-47.

28．Marilyn Moats Kennedy, \"Can This New Hire Be Saved?\Across the Board, May 1997, 53.

29．Paul Elliott, \"Assessment Phase: Building Models and Defining Gaps,\" in Dana Gaines Robinson and James C. Robinson, Moving from Training to Performanc，San Francisco: Berrett-Koehler Publishers, Inc., 1998, 63-93.

30．Rebecca Ganzel, \"Putting Out the Welcome Mat,\" Training, March 1998, -61.

31．Sam Jensen and Mark Schorr, \"Employee Retention Begins at Orientation,\" Nebraska Workplace Memo, August 1998, 1.

32．Sandra L. Fisher and J. Kevin Ford, \"Differentials Effect of Learner Effort and Goal Orientation on Two Learning Outcomes,\" Personnel Psychology 51 (1998), 397-420.

33．Stephanie Armour, \"Training Takes Front Seat at Offices,\" USA Today, January 19, 1999, 6B.

34．Susan Warner, John Lewison, and Jane Lewis, \"Refocusing Competencies Is an Emerging Issue in HR Training,\" HR News, October 1998, 15.

35．Teri Ellis, \"That First Day,\" Occupational Health & Safety, April 1998, 26-29.

36．The Teaching Firm: Where Productive Work and Learning Converge，Newton, MA: Education Development Center, 1997.

第十章

1．“Facts and Figures,” Bulletin to Management, February 19, 1998, 53-.

2．“Lead Report,” Bulletin to Management, May 18, 1998, 516.

3．“Managers are More Mobile, Versatile, AMA Finds,” Bulletin to Management, August 27, 1998, 1B.

4．“The Secrets of Succession,” The Economist, October 25, 1997, 73.

5．“To Boost Retention,” The Wall Street Journal, November 11, 1997 A1.

6．“Work Week: Job Hopping,” The Wall Street Journal, July 21, 1998, A1.

7．Anita Bruzzese, “Learning Locomotion,” Human Resource Executive, July 1998, 28.

8．Anne Fisher, “Six Ways to Supercharge Your Career,” Fortune, January 13, 1997, 46-65.

9．Based on “Japan’s Worry About Work,” The Economist, January 23, 1999, 35-36; and “Sayonara Saraiman” The Economist, July 18, 1998, 55-56.

10．Betsy Morris, “It’s Her Job Too,” Fortune, March 17, 1997, 71.

11．Birdi, et al., “Correlates and Perceived Outcomes,” 845-847.

12．Douglas T. Hall and Jonathan E. Moss, Organizational Dynamics, Winter 1998, 22.

13．Gene Koretz, “ Those Educated Moonlighters,” Business Week, August 4, 1997, 22.

14．Hal Lancaster, “Managing Your Career,” The Wall Street Journal, March 11, 1997, A1.

15．Hugh P. Gunz, et al., “New Strategy, Wrong Managers? What You Need to Know about Career Streams,” Academy of Management Executive, May 1998, 21.

16．JoAnn S. Lublin and J.B. White, “Delbert’s Revenge,” The Wall Street Journal, September 11, 1997. A1.

17．John Byrne, “Wanted: A Few Good CEO’s,” Business Week, August 11, 1997, - 70.

18．Julie Schmidt, “Hi-tech Job Hopping,” USA Today, August 21, 1998, 1B.

19．Kamal Birdi, Catrona Allan, and Peter Wahr, “ Correlates and Perceived Outcomes of Four Types of Employee Development Activity,” Journal of Applied Psychology, 82(1992), 845-847.

20．Kathryn Tyler, “Mentoring Programs Link Employees and Experienced Executives,” HR Magazine, April 1998, 99 –103.

21．Kevin T. Leight and Jon Marx, “The Consequences of Informal Job Finding for Men and Women,” Academy of Management Journa,l 40(1997), 967.

22．Lori Loannov, “ Putting Them on Ice,” Fortune, March 16, 1998, 156

23．Maria Maciejczyk Claphom and Mark Fulford, “Age Bias in Assessment Center Ratings,” Journal of Managerial Issues, Fall 1997, 373.

24．Mary Beth Regan, “ Your Next Job,” Business Week, October 13, 1997, -72.

25．Nina Monk, “The New Organization Man,” Fortune, March 16,1998, 63-82.

26．Patricia Nakache, “Can You Handle the Truth about Your Career?”, Fortune, July 7, 1997, 208.

27．Robert F. Pearse, “Maximizing Career Potential: Corporate Investment in Developing Human Capital,” Compensation and Benefits Management, Winter 1997, 33-39.

28．Roy Furchogott, “You ‘ve Come a Short Way, Baby,” Business Week, November 23, 1998, 82–92.

29．S. Armour, “Once Plagued by Pink Slips, Now They Are in the Driver’s Seat,” USA Today, May 14, 1998, 1B.

30．S. Armour, “Workers View Sabbaticals as a Two-Edged Sword,” USA Today, August 8, 1997, 3B.

31．Scott McCartney, ‘ If the Pitcher Lifts His Pinkie, Odds Are He’s A Texas Ranger,” The Wall Street Journal, March 2, 1998, A1.

32．Stephanie Mehta, “ On Sabbaticals Some Go Fishing for Jobs,” The Wall Street Journal, June 9, 1997, B1.

33．The following information is based on Michael M. Lombard and Robert W. Eichinger, “HR’s Role in Building Competitive Edge Leaders,” Human Resource Management, Spring 1997, 141.

34．Tim Schellhardt, “ Off the Ladder,” The Wall Street Journal, April 4, 1997, A1.

35．William F. Pilder, “Career ‘Corporatespeak’,” Human Resource Executive, May 19, 1998, 73.

第十一章

1．“Manipulations of Evaluations Suggested,” EEO Diversity, July 6, 1998, 716.

2．“Minimize Performance Evaluation Legal Risks,” Journal of Accountancy, February 1998, 10.

3．Allen D. Heuerman, “Using Performance Management to Energize the Results Act,” The Public Manager, Fall 1997, 17-21.

4．Carol Patton, “Panel of Peers,” Human Resource Executive, June 5, 1998, 84-86.

5．Charles S. Osborn, “Systems for Sustainable Organizations,” Journal of Management Studies, 35 (July 1998), 481-510.

6．Christine Bunish, “Reviewing the Review Process,” Business Marketing, December 1997, 41.

7．Clinton O. Longnecker and Laurence S. Fink, “Keys to designing and running an effective Performance appraisal System,” Journal of compensation and benefits, November/ December 1997, 28.

8．David A. Waldman, Leanne E. Atwaker, and David Antonioni, “Has 360 Degree Feedback Gone Amok?”, Academy of Management Executive, May 1998, 86-94.

9．David Waldman and David Bowen, “The Acceptability of 360 Degree Appraisal,” Human Resource Management, Summer 1998, 117-129.

10．David Westman, “Seven Steps to Successful Performance Appraisal,” ACA News, July/August, 1998, 13-16.

11．Devaun M. Kite, et al., “Can Managers Appraise Performance Too Often?”, Journal of Applied Business Research，13(n. d.), 41-51.

12．Dianne M. LaMountain, “Assessing the Value of Multisource Feedback,” Employment Relations Today, Autumn 1997, 75-90.

13．Dick Gnote, “Painless Performance Appraisals Focus on Results, Behaviors,” HR Magazine, October 1998, 52-58.

14．Fred Kniggendorf, “Helping Supervisors Define Standards of Performance,” HR Focus, February 1998, 13.

15．Hilary Stout, “Self-Evaluation Agency,” The Wall Street Journal, January 6, 1998, B1.

16．I. M. Jawahar and Charles R. Williams, “Where all the Children Are Above Average,” Personnel Psychology, 50 (1997), 905-926.

17．Jean-Francois Manzoni and Jean-Loris Barsoux, “The Set-up-to-Fail Syndrome,” Harvard Business Review, March-April 1998, 101-114.

18．Joann S Lublin, “New Hires Win Fast Raises in Accelerated Job Reviews,” The Wall Street Journal, October 6, 1998, B1.

19．Joann S. Lublin, “It’s Shape-up Time for Performance Reviews,” The Wall Street Journal, October 3, 1994, B1.

20．John G. Simonds Jr. and Robert G. Bell, “Creating Individual and Team Performance Measures,” Employment Relations Today, Winter 1997, 27-36.

21．John H. Jackson and Martin M. Greller, “Decision Elements for Using 360 Degree Feedback,” Human Resource Planning, 20 (1998), 18-28.

22．John M. Werner and Mark C. Bolino, “explaining U.S. Court of Appeals Decisions Involving Performance Appraisal”, Personnel Psychology, 50 (1997), 1-24.

23．Joseph Maiorca, “How to Construct BARS,” Supervision, August 1997, 15-19.

24．LaJuan Aderhold, Nancy L. O’Keefe, and Darrell E. Burke, “Critical Care for Review Process,” Personnel Journal, April 1996, 115-120.

25．Larry Stevens, “Rave Reviews,” Human Resource Executive, January 1998, 41-43.

26．Margaret A. Jacobs, “Red Lobster Fate,” The Wall Street Journal, January 20, 1998, B1.

27．Mary Jane Kolar, “Evaluating Board Performance,” Association Management, January 1998, 82.

28．Michael Kramer, “Designing an Individualized Performance Evaluation system,” FBI Law enforcement bulletin, March 1998, 20-27.

29．R. J. Mirabile, “Everything You Wanted to Know about Competency Modelling,” Training & Development, August 1997, 73-75.

30．R. Lepsinger and A. D. Lucia, “360 Degree Feedback and Performance Appraisal,” Training, September 1997, 62.

31．Sandy Wayne, et al., “The Role of Ypward Influence Tactics in Human Resource Decisions,” Personnel Psychology, 50 (1997), 979-1005.

32．Theresa M. Wellbourne, Diane e. Johnson, and Emir Erez, “The Role-Based Performance Scale,” Academy of Management Journal. 41 (1998), 0-555.

33．Tim Schellhardt, “Behind the Scenes at One CEO’s Performance Review,” The Wall Street Journal, April 27, 1998, B1.

第十二章

1．\"The State of Competencies: ACA's Research One Year Later,\" ACA Journal, Autumn 1997, -61.

2．Anne Woodsworth, \"Putting Our Salaries Where Our Jobs Are,\" Library Journal, January 1997, 61.

3．Anthony T. Cobb, Mike Vest, and Fred Hills, \"Who Delivers Justice?: Source Perceptions of Procedural Fairness,\" Journal of Applied Social Psychology 27 (1997), 1021-1040.

4．Atul Mitra, Nina Gupta, and G. Douglas Jenkins, \"A Drop in The Bucket: When Iis a Pay Raise a Pay Raise?\" Journal of Organizational Behavior, 18(1997), 117-137.

5．Barbara Parus, \"Broadbanding Highly Effective, Survey Shows,\" ACA News, July/August 1998, 40-42.

6．Brian Murphy and Barry Gebhart, \"An Empirical Analysis of a Skill-Based Pay Program and Plant Performance Outcomes,\" Academy of Management Journal 41(1998), 68-78.

7．C. James Novak, \"Proceed With Caution When Paying Teams,\" HR Magazine, April 1997, 73 -78.

8．Christian M. Ellis and Jeff McCutheon, \"Critical Success Factors for Implementing Banding in Complex Organizations,\" ACA News, February 1999, 30-32

9．Deborsh Shalowitz Cowans, \"Equal Pay Ranks First for Women,\" Business Insurance, September 15, 1997, 71.

10．Duncan Brown and Michael Armstrong, \"Terms of Enrichment,\" People Management, September 11, 1997, 36-38.

11．Eamon Cassidy and Carol Ackah, \"A Role for Reward in Organizational Change?\" IBAR 18 (1997), 52-62.

12．Fay Hansen, \"Guide to Salary Survey Data on the Web,\" Compensation & Benefits Review, March/April 1998, 6-20.

13．Gerald D. Klein, \"Case Study: A Pay-For-Knowledge Compensation Program That Works,\" Compensation & Benefits Review, March 1998, 69-75.

14．Handy Reference Guide to the Fair Labor Standard Act, WH Publication no. 1282 (Washington, DC: U.S. Department of Labor, Employment Standards Administration, Wage and Hour Division).

15．Howard Risher, \"The Search for a New Model for Salary Management: Is There Support for Private Sector Practices?\" Public Personnel Management, Winter 1997, 431-439.

16．J. Laabs,\"Rating Jobs Against New Values, \" Workforce, may 1997, 38-49.

17．J.E. Kalet, Primer on FISA and Other Wage and Hour Laws, 3rd ed. (Washington DC: Bureau of National Affairs, 1994).

18．Jacquelyn S. Dematteo, et al., \"Factors Related to The Successful Implementation of Team-Based Rewards,\" ACA Journal, Winter 1997, 16-27.

19．John Yurkat, \"Is 'The End of Jobs' The End of Pay Surveys Too?\" Compensation & Benefits Review, July/August 1997, 24+.

20．Joyce a. Cain, et al., \"The Future of Salary Surveys,\" ACA News, October 1997, 32-36.

21．Kathryn Thler, \"Compensation Strategies Can Foster Lateral Moves and Growing in Place,\" HR Magazine, April 1998, -71.

22．Kenan S. Abosch and Beverly L. Hmurovic, \"A Traveler's Guide to Broad banding,\" ACA Journal, Summer 1998, 38-47.

24．Michael N. Wolfe, \"Classification of Workers: Independent Contractor vs. Employee,\" ACA Journal, Summer 1998, 6-15.

25．Michael O'Malley, \"Testing for Gender Differences on Pay,\" ACA Journal, Summer 1998, 6-15.

26．Neil Merrick, \"Broad banding Not a 'Quick Fix',\" People Management, February 20, 1997, 16.

27．Patricia K. Zingheim and Jay R. Schuster, \"Best Practices For Small-Team Pay,\" ACA Journal, Spring 1997, 40-49.

28．Richard I. Henderson, Compensation Management in a Knowledge-Based World, 7th ed. (Englewood Cliffs, NJ: Prentice-Hall,1997), 277-294.

第十三章

1．“Alternative Pay Breaks New Ground,” Bulletin to Management, March 12, 1998, 80.

2．“Alternative Rewark Strategies Gaining Mainstream Appeal,” Bulletin to Management, November 5, 1998, 348.

3．“Golden Parachutes Soften Blow to Executives,” Omaha World-Herald, February 2, 1997, 1G; and “The Sweet Hereafter,” Business Week, March 30, 1998, 33.

4．“Home Depot Employees Build Fortunes with Firm’s Stock,” Omaha World-Herald, August 3, 1998, p.15.

5．“Money Talks,” The Wall Street Journal, January 6 1998, A1.

6．“More Companies See Value in Employee Stock Plans,” Omaha World-Herald, January 26, 1997, 46R.

8．“Team Structures Can Complicate Reward Programs,” InfoWorld, May 25, 1998, 132.

9．“The Power of Merchandise,” Incentives Solve Business Problems 1 (1997), 1-2.

10．Brenda Paik Sunoo, “Shareholder Revolt: Is Your CEO Worth $39 Million?” Workforce, January 1999, 38-45; and “Attracting and Hiring top Talent,” ACA News, June 1998, 23-27.

11．C. James Novak, “Proceed with Caution When Paying Teams,” HR Magazine, April 1997, 73-78.

12．Catherine M. Daily, et al., “Compensation committee Composition as a Determinant of CEO Compensation,” Academy of Management Journal 41,1998, 209-220.

13．Charles M. Elson, “Executive Over-compensation and board Independence,” ACA News, October 1998, 6-7.

14．Christopher D. Ittner, David Larcker, and Madhav V. Rajan, “The Choice of Performance Measures in Annual Bonus Contracts,” The Accounting Review 72, 1997, 231-255.

15．David B. Balkin, Shimon Dolan, and Kim Forgues, “Rewards for Team Contributions to Quality,” Journal of Compensation and Benefits, July/August 1997, 41-46

16．David J. Cichell, “Solving the Seven Riddles of Sales Compensation Design,” ACA News, September 1998, 33-35.

17．Don Barksdale, “Leading Employees through the Variable Pay Jungle,” HR Magazine, July 1998, 111-118.

18．Dong Hwan Lee, “Moderating Effect of Salesperson Reward Orientation on the Relative Effectiveness of Alternative Compensation Plans,” Journal of Business Research 43, 1998, 65-77.

19．Edward S. Silverman, “Bonus Onus,” Human Resource Executive, February 1999, 40-42

20．Ellen Perlman, “Bonus Bucks Cause a Ruckus,” Governing, December 1997, 82.

21．Gary Strauss, “Firms Supersize Executive Perks,” USA Today, March 17,1999, 1B

22．Gary Strauss, “Sweet Exit Deals Get Sweeter,” USA Today, April 1, 1999, 1B

23．Gene Koretz, “truly Tying Pay to Performance,” Business Week, February 17, 1997, 25.

24．Haig R. Nalbantian and Andrew Schotter, “Productivity Under Group Incentives: An Experimental Study,” The American Economic Review, 87,1997, 314-341.

25．Harry G. Bartema and Luis R. Gomez-Mejia, “Managerial Compensation and Firm Performance: A General Research Framework,” Academy of Management Journal 41,1998, 135-145.

26．Ira T. Kay, “How Stock drives CEO and Company Performance,” Across the Board, quoted in ACA News, October 1997, 19-22.

27．Ira Weinberg and John Heller, “How to Determine the Reasonableness of Executive Pay,” Journal of Compensation and Benefits (May-June 1994), 39-44.

28．Jacelyn Evans, Thomas H. Noe, and John H. Thornton, Jr., “Regulatory Distortion of Management Compensation: The Case of Golden Parachutes for Band Managers,” Journal of Banking & Finance 21,1997, 825-848.

29．Jacquelyn S. De Matteo, et al., “Factors Related to the Successful Implementation of Team-Based Rewards,” ACA Journal, Winter 1997, 16-28.

30．James Fox and Bruce Lawson, “Gainsharing Lifts Baltimore Employees’ Morale,” American City & County, September 1997, 93

31．James Shah, E. Tory Higgins, and Ronald S. Friedman, “Performance Incentives and Means: How Regulatory Focus Influences Goal Attainment,” Journal of Personality and Social Psychology 74 (1998), 285-293.

32．Jeff Gates, The Ownership Solution (Reading, MA: Addison-Wesley, 1998).

33．Jennifer Reingold, “When Bosses Get Rich from Selling the Company,” business Week, March 30, 1998, 33-34.

35．Kenan S. Abosch, “Variable Pay: Do We Have the Basics in Place?” Compensation & Benefits Review, July/August 1998, 12-21.

36．Kevin Wallsten, “Targeted Rewards Have Greater Value-and Bigger Impact,” Workforce, November 1998, 67-71.

37．Kisson Joseph and Manohar U. Kalwani, “The Role of Bonus Pay in Salesforce Compensation Plans,” Industrial Marketing Management 27(1998), 147-159.

38．Martin J. Conyon and Simon I. Peck, “Board Control, Remuneration Committees, and Top Management Compensation,” Academy of Management Journal 41, 1998, 146-157.

39．Nina Gupta and Atul Mitra, “The Value of Financial Incentives,” ACA Journal, Autumn 1998, 58-65.

40．Pamela L. Hall and Dwight C. Anderson, “The Effect of Golden Probabilities,” Journal of Business Finance & Accounting 24, 1997, 445-463.

41．Patricia K. Zingheim and Jay R. Schuster, “Best Practices for Small-Team Pay,” ACA Journal, Spring 1997, 40-49.

42．Peter V. LeBlanc and Paul W. Mulvey, “How American Workers See the Rewards of Work,” Compensation & benefits Review, January/February 1998, 24-29.

43．Renee Gotcher, “Keeping Employees On Board: Combine Bonuses with Rewards,” Infoworld, October 20, 1997, 119.

44．Richard H. block and David R. Lagasse, “Making a Bonus Plan Work for You,” HR Magazine, November 1997, 126-129.

45．Robert H. Frank, “Executive Pay Excesses: Whose Ethical Responsibility?” in CEO Pay: A Comprehensive Look (Scottsdale, AZ: American Compensation Association, 1997), 77-79.

46．Robert J. Greene, “Effective Variable Compensation Plans,” ACA Journal, Spring 1997, 32-39.

47．Robert Masternak, “How to Make Gainsharing Successful,” Compensation & Benefits Review, September/October 1997, 43-52.

48．Ronald Bottano, “Equity Incentives,” ACA News, January 1999, 6-7; and “Executive Pay,” Business Week, April 19, 1999, 73-90.

49．Tamare Henry, “Edison Project to Offer Stock Options to Teachers,” USA Today, October 22, 1998, D1-2

50．Valerie Frazee, “Variable Compensation Plans Yield Low Returns,” Workforce, april 1997, 21-24.

第十四章

1．“Companies Betray Retirees by Reneging on Health Care,” USA Today, June 11, 1998, 16A.

2．“DOL Offers Advice on Elder-Care Programs,” HR Policies & Practices Update, May 30, 1998, 1B.

3．“Early Retirement Rates Remain Stable,” Working Age, July/August, 1998, 4.

4．“Employee Benefit Costs Declined in 1996, Survey Reveals,” Bulletin to Management, January 29, 1998, 29.

5．“Family Leave,” The Wall Street Journal, March 7, 1998, A1.

6．“Retiree Health Plans Dwindle,” Bulletin to Management, September 3, 1998, 273.

7．Anna M. Rappaport, “The New Employment Contract and Employee Benefits: A Road Map for the Future,” ACA Journal, Summer 1997, 6-15;

8．Craig Gunsauley, “So Long ‘Communications,’ Hello Marketing,” Employee Benefit News, June 1998, 37-39.

9．Dallas L. Salisbury, “The Future of Social Security,” ACA Journal, Summer 1997, 24-31.

10．David Albertson, “Non-Traditional Benefits Targeted for Expansion,” Employee Benefit News, June 1998, 23

11．Del Jones, “Vacation as a Commodity: Sell It or Buy More,” USA Today, July 17, 1998, 1B.

12．Dennis J. Nirtant, “Despite Many Hrudles, Managed Care Is Here to Stay,” and Marie R. Dufresne, “Managed Care: Promising Future or Backlash?” in “Multiple Perspectives: A Series of Essays About Managed Care,” ACA Journal, Autumn 1997, 28-37.

13．Elaine Mcshulskis, “Severance Pay Drops, Benefits Rise,” HR Magazine, February 1998, 29.

14．Frances A McMorris, “AARP Seeks High Court Review of Ruling on Health-Care Benefits,” The Wall Street Journal, June 1, 1998, B2

15．Jay Greene, “Too Big a Blanket?” HR Magazine, March 1998, 90-94.

16．Kelth H. Hammonds, “The Daddy Trap,” Business Week, September 21, 1998, 56-.

17．Ken Dychtwald, “The Impact of Demographic Trends on Benefits and the Work Force,” ACA Journal, Summer 1997, 16-22.

18．Kerry Hannon, “Companies Switching to Portable Cash Pensions,” USA Today, July 20, 1998, 1B.

19．M. Michael Markowich, “PTO Banks: Changing the Roles from Entitlement to Shared Accountability,” ACA New, January 1999, 24-26.

20．Mary Ann Crowley and Virginia M. Olson, “Developing a Global Benefits Strategy,” ACA News, January 1999, 28-30

21．Mary Vanac, “401(k) Plans High on Employees’ Wish List,” Omaha World-Herald, October 11, 1998, 25G.

22．Melissa W. Barringer and George T. Mikovich, “A Theoretical Exploration of the Adoption of Flexible Benefit Plans,” Academy of Management Review, 23 (1998), 305-324.

23．Phill Peterson, “Defined Benefit vs. Defined Contribution: Which Better?” Benefits & Compensation Solutions, March 1997, 29-30.

24．R. Evan Inglis, “Deferred Benefit Plans Still Measure Up,” HR Magazine, June 1997, 123-128.

25．Richard A. Melcher, “Warm and Fuzzy, Meet Rough and Tumble,” Business Week, January 26, 1998, 38.

26．Rodd Zolks, “Employers’ Simple Steps Are Key to Reducing Comp Costs,” Business Insurance, April 21, 1997, 24-26.

27．Rodney Ho, “Fewer Small Businesses Are Offering Health Care and Retirement Benefits,” The Wall Street Journal, June 2, 1998, B2.

28．S. Cauldwell, et al., “A Flex Plan for Your Organization,” Journal of Compensation & Benefits, January/February 1998, 46-47.

29．Stephanie Armor, “School Bells at the Work Site,” USA Today, August 26, 1998, 1B-2B.

30．Stephanie Armour, “Bonanza of Job Benefits,” USA Today, August 3, 1998, 2B.

31．Stephanie Armour, “Fringe Benefits On the Rise,” USA Today, October 8, 1997, 1B-2B

32．Susan Brink, “HMOs Were the Right Rx,” U.S. News & World Report, March 9, 1998, 47.

33．Tina Kelley, “In Adoption, New Help from Employers,” New York Times, November 16, 1997, 11.

第十五章

1．“Afrer the Shooting Stops.” Business Week, March 12, 2001, 98-100.

2．“Cellular Phones and Driver Safety : What Every Employer Should Know ,” Bulletin to Management, Novermber 23, 2000, S1-S4.

3．“Corporate Threats,” Human Resource Executive, June 2, 2000, 98.

4．“Employer Curtails Accidents with Holistic Safety Program,” Bulletin to Management, September 21, 2000. 302

5．“Employers Aim to Ptotect Victims, Prevent Abuse,” Bulletin to Management, September 14, 2000, 295

7．“Employers Use Education, Incentives, Screenings to Reduce Health Care Costs,” Employee Benefit Plan Review: August 2000, 18

8．“Employers: Bite Your Tongue,” Personnel Legal Alert, June 22, 1998, 1

9．“Forced into Arbitration? Not Any More,” Business Week , March 16, 1998, 66-68.

10．“More Employee Theft , but Less Protection,” Human Resource Executive, October 1998, 22.

12．“Retailers Track Workers Accused of Theft, ” The Wall Street Journal, April 17, 1997, A1.

13．“Spying for Pills, Not Projectiles,” The Economist, July 12, 1997, 22-23;

15．Americans with Disabilities Act, 1992, Section 102C(3).

16．Andrew R, Mcllvaine, “Hidden Victins,” Human Resource Executive, March 15, 2001;.

17．Angela Downey “Promoting Health on the Job, ”CMA Management, May 2001, 24-28.

18．Barbara A. Nadel, “Better Safe: Planning Secure Environments,” Area Development, May 2001, 24-27.

19．Benjamin H. Hoffman, “Caught By a Hair?” Occupational Health & Safety, November 1997, 46-49.

20．Bill Gillette, “Promoting Wellness Programs Results in a Healthier Bottom Line,” Managed Healthcare Executive, February 2001, 45.

21．Bob Calandra, “Workforce Raiders, ” Human Resource Executive, October 19, 1998, 36-39.

23．Brian S. Klaas and Gregory G. Dell’Omo, “Managerial Use of Dismissal: Organizational- Level Dater minants, ” Personnel Psychology 50 (1997), 927-953.

24．Cotran v. Rollins Hudig Hall International, Inc., Calif. Sup. Ct. No. S057098, January 5, 1998.

25．Cynthia J. Guffes and Judy F. West, “Emplyee Privacy: Legal Implications for Managers,” Labor Law Journal 47 (1996), 735-745.

26．Darrell L. Browning, “By the book?” Human Resource Executive, August 1998, 83-85.

27．Diane Richardson, “Tiptoe through Employment Practices Minefield,” National Underwriter, February 9, 1998, 21。

28．Don Clark, “Novell Suit Says Three Engineers Stole Secrets,” The Wall Street Journal, May 5, 1997, B7

29．Earl Blair and E . Scott Galler, “Behavior-Based Safety,” Occupational Health & safety, September 2000, 61-63

30．Evelyn Beck, “Is the time Right for Impairment Testing?” Workforce, Februry 2001, 69-71.

32．Fortune v. National Cash Register Co., 373 Mass. 96, 36NE 2d 1251, 1977.

33．Garry Mathison, “What’s in Your Head Can Hurt You,” Forture, July 1998, 153; “DSC Sues Ex-Worker Over Software Idea He Has in His Head,” The Wall Street Journal, May 5, 1997, B7

34．Ira B. Lobel, “Critique of Third-Party Decision-Making in ADR Processes,” Dispute Resolution Journal, August 1998, 76-80.

35．James G. Grant, “Involving the Total Organization,”Occupational Health & safety, September 2000, -65

36．Jay stiller, “You’ll Be Hearing from My Lawyer,” Across the Board, January 1997, 32-38.

37．Jeanie Casison , “Safety Dance: OSHA Weighs in Heavily on Incentive Programs, ” Incentive, May 2000, 9.

38．John J, Myers , et al. “Making the Most of Employment Contracts,” HR Magazine, August 1998, 106-109.

39．John-Paul Motley, “Compulsory Arbitration Agreements in Employment Contracts from Gardner-Denver to Austin,” Vanderbilt Law Review, April 1998, 687-720.

40．Joseph Kline, Jr., and Lyle Sussman, “An Executive Guide to Workplace Depression ,” Academy of Management Executie, August 2000, 103-114

41．Judith Weinberg, Christopher Warren, and Audie Woolsey ,”SOHA’s Strategic Partnership Program: Protecting Workers ,Transforming Relationships,” Job Safety & Health Quarterly, Summer 2000, 18-27.

42．Julie Cook, “Fatal Distractions,” Human Resource Executive, April 2001,98-100

43．kenneth Collins, “HR Must Find New Ways to Battle Substance Abuse in the Workplace, ” HR News, April 2001, 11.

44．Koepping v. Tri-County Metroplitan Transportation, 9th Cir., No. 95-36151.

45．Lynn Atkinson, “Oil Industry Whistle-blower Will Keep $7 Million,” HR Focus, August 1998, 8.

46．Mark M. Schorr, “Tips on How to Conduct an Employee Temination Meeting, ” Nebraska Employment Law Letter November 1997, 405.

47．Marlene Piturro,”Workplace Violence,” Strategic Finance, May 2001, 35-38.

48．Mary Kathryn Zachary, “Whistle-blowers Protected in Varied Settings,” Supervision March 1998, 17-18.

49．Maurice Baskin, “Is it time to Revise Your Employee Handbook?” Legal Report, Winter 1998, 1-4.

50．Michael D. Karpeles, “Employment Contracts Gain Ground in Corporate America,” Workforce, February 1999, 99-101; and Louis K. Obdyke, “Written Employmebt Contracts –When, why, How?” Legal Report, Spring 1998, 5-8

51．Michael J. Lotito and Lynn C. Outwater, Minding Your Business, 83-86

52．Michelle Conlin, “Is your Office Killing You?” Bussiness Week, June 5, 2000, 114-128.

53．Nina D. Cole, “Effects of Training in Procedural Justice on Perceptions of Disciplinary Fairness by Unionized Employees and Disciplinary Subject Matters Experts,” Journal of Applied Psychology 82(1997), 699-705.

．Olaf Isachson, “Do You Need an Ombudsman?” HR Focus, September 1998, 6.

55．Olga Aiken, “Employment Contracts Come into Sharper Focus,” People Management, May 29, 1997, 39.

56．Patrick McGeehan, “Supreme Court Lets Stand Ruling on Job-Bias Claims, Arbitration,” The Wall Street Journal November 10, 1998, B25.

57．Randi L. Sims and John P. Keenan, “Predictors of External Whistle-blowing; Organiza- tional and Intrapersonal Variable,” Journal of Business Ethics 17 (1998), 411-421.

58．Robert A. Menard ,”Talking Dollars and sense,” Occupational Health & safety, February 2001, 62-65

59．Robert D. Ramsey, “Guideline for the Progressive Discipline of Employees,” Supervi- sion, Febuary 1998, 10-12.

60．Robert H. Moorman,Geral L. Blakely, and Biran P. Niehoff, “Does Perceived Organiza- tional Support Mediate the Relationship between Procedural Justice and Organizational Citizenship Behavior?” Academy of Management Journal, 41 (1998), 351-357.

61．Robert J. Grossman, “Out With the Bad Air,”HR Magazine, October 2000, 37-45.

62．Ronald Henkoff, “ADM’s Whitacre Goes to Jail,” Fortune, March 30, 1998, 17-18.

63．Sam Jensen, “Omaha Woman’s Religious Bias Claim Denied by U.S. Court; Bias Confirmed in Des Moines Case,” Nebraska Employment Law Letter, Novermber 1995,3.

．Shirley Sloan Fader, “Privacy at Work,” Family Circle, March 10, 1998, 130-134.

65．Stephanie Armour, “Mandatory Arbitration: A Pill Many Are Forced to Swallow,” USA Today, July 9, 1998, 1A-2A.

67．Steven G. Aldana, “financial Impact of Health Promotion Programs : Comprehensive Review of the Literature,” American Journal of Health Promotion. 15(2001), 296-320

68．Susan Peticolas and Kerrie R. Heslin, “Electronic Communications in the Workplace,” Legal Report, Winter 1999, 5-8

69．U.S. Equal Employment Opportunity Commission, 1997.

70．Valerie Overheul, “20Years of Safety ,” Occupational Health & safety,June 2001, 70-74.

71．William Atkinson, “when Stress Won’t Go Away,” HR Magazine, December 2000, 105-110.

第十六章

1．“Labor Arbitrations Under Fire,” International Labor Review, Autumn 1997, 435.

2．“Not Over Till It’s Over,” The Economist, February 28, 1998, 33-34

3．Adrienne Birecree and Suzanne Konzelmann, “A Comparative Analysis of Conflictual Labor Relations in the Corn Processing, Streel, Paper and Coal Industries,” Journal of Economic Issues 29(1997), 129.

4．Carl Quint Quatanilla, “Caterpillar’s Revised Pact Retified,” The Wall Street Journal , March 23,1998, B10

5．Clive Gilson, Ellen Dannin, and Terry Wagon, “Collective Bargaining Theory and the Doctrine of Implementation of Final Offers Collide,” Labor Law Journal , 48(1997), 17-18.

6．Cory Fine, “Covert Union Organizing,” Nation’s Business, Feburary, 1998, 26.

7．David Whitford, “Labor’s Lost Chance,” Fortune, September 28, 1999, 172-182

8．Edward Cohen-Rosenthal, “Sociotechnical Systems and Unions: Nicety or Necessity?” Human Relations, May 1997, 585.

9．Elizabeth M.Goering, “Integration Versus Distribution in Contract Negotiations,” Journal of Business Communications, October 1997, 383.

10．Facts and Figures, “Unions Won More Representation Elections than They Lost,” Bulletin to Management, June 4, 1998, 173

11．Glenn Burkins, “Labor Unions See Membership Rise Slightly,” The Wall Street Journal, January 26, 1999, B12

12．Glenn Burkins, “Small Victories,” The Wall Street Journal, May 19, 1998, A1.

13．James Worsham, “A Course Change at the NLRB,” Nation’s Business, February 1998, 36.

14．James Worsham, “Labor’s New Assault,” Nation’s Business, June 1997, 16

15．Kate Bronfenvrenner, “The Role of Union Strategies in NLRB Certification Elections,” Industrial and Labor Relations Review, 49(1997), 195.

16．Kay O.Wiburn, “Employee Dispute: Solving Them Out of Court,” Management Review, March 1998, 17-21.

17．Kevin Galvin, “Political Infighting Wracks Union Headquaters,” Laramie Daily Boomer- ang, June 28, 1998, 25.

18．Pascal Zachary, “AFL-CLO Mounts Organizing Drive in Las Vegas,” The Wall Street Journal, January 27, 1977, A2

19．Philip Zimmerman, “In-House Dispute Resolution Programs,” CPA Journal, March 1998, p59.

20．Robert P. Hevdon and Robert N.Hebdon, “Tradeoffs Among Expressions of Industrial Conflict Public Sector Strikes Bans and Grievance Arbitations,” Industrial and Labor Relations Review 50(1998), 204-221.

21．Robert W. Schupp, “When Is a Union Not a Union?” Labor Law Journal, 48 (1997), 359-370.

22．T.Zane Reeves,”Strikes-Are They Useful Anymore?” Journal of Collective Negotiations in the Public Sector, Winter 1997, 65-71.

23．William P. Webster, “Maintaining Quality Relationships between Labor and Manage- ment,” National Productivity Review,Spring 1997, 63-69.

第十七章

1．\"A Survey of Business in Latin America,\" The Economist, December 6, 1997 (special section P1-26).

2．\"Employment Trends,\" Manpower Argus, June 1998, 1-11

3．\"Focus: Global Training,\" BNA Workforce Strategies, November 24, 1997, WS63-66.

4．\"Pay as You Learn,\" The Economist, May 10, 1997, 32.

5．Alfred J. Walker, \"The Global HR Model,\" HR Focus, April 1998, S9-Sll.

6．Allan Bird and Roger Dunbar, “Getting the Job Done over There: Improving Expatriate Productivity”, National Productivity Review, Spring 1991, pp. 145-156.

7．Allan Bird, Sully Taylor, and Schon Beechler, \"A Typology of International Human Resources Management in Japanese Multinational Corporations: Organizational Implications,'' Human Resource Management, Summer 1998, 159-172.

8．Andrea Charman, \"Going Global? What about Your Cultural Strategy,'' Purchasing Today, September 1998, 43--45.

9．Bill lasic,” Alabama, the Soul of a New Mercedes?” Business Week, arch 31, 1997, 70.

10．Calvin Reynolds, \"Strategic Employment of Third-Country Nationals,\" Human Resource Planning, March 1998, 33.

11．Carl Edmondson, \"A Continent at the Breaking Point,\" Business Week, February 24, 1997, 50.

12．Charlene M.Solomon, \"Big Mac's McGlobal HR Secrets,\" Personnel journal, April 1996, 47-.

13．Charlene Marmer Solomon, \"Brace for Change,\" Global Workforce, January 1999, 6-10.

14．Charlene Solomon, \"Destination USA,\" Workforce, April 1997, S18.

15．Cynthia Kemper, \"Glamor of Overseas Work Fades with 'EX Pat' Stigma,\" Denver Post, September 7, 1997, E6.

16．David Molnar and G. Michael Lowe, \"Seven Keys to International Management,\" HR Focus, May 1997, 11; and John Fadel and Mark Petti, \"International HR Policies,\" Workforce, April 1997, 529.

17．David Stamps, \"Mercedes-Benz Sows a Learning Field, “raining, June 1997, 27

18．Del Jones, \"Versatility,_ Training Give Edge to Americans Abroad,” USA Today, January 26, 1997, lB.

19．Donald M. Bostwick, \"Human Resource Management Practices in Post-Soviet Russia,\" International Focus (SHRM), 1998, 2.

20．Global Relocation Trends, New York Windham International, 1997, 9.

21．Hal Lancaster, \"Learning to Manage in a Global Workplace,\" The Wall Street Journal, June 2, 1998, B1.

22．Helen Trickett, \"Covering New Ground,\" Business Traveler, April 1997, 33

23．Helene Cooper and Tom Kamm, \"Loosening Up,\" The Wall Street Journal, June 4, 1998, Al.

24．Hofstede, \"Cultural Constraints in Management Theories,\" Academy of Management Executive, February 1993, 81-94.

25．Inda Paulmeno, Director of Communications, Mercedes-Benz U.S. at Alabama Business Conference, January 1999

26．Jeffrey Garken, \"Why the Global Economy Is Here to Stay,\" Business Week, March 23, 1998, 21.

27．Jo Ann S. Lublin, \"Companies Send Intrepid Retirees to Work Abroad,\" The Wall Street Journal, March 2, 1998, B1.

28．Joel Millman, \"High Tech Jobs Transfer to Mexico with Surprising Speed,\" The Wall Street Journal, April 9, 1998, Al8.

29．John S. McClenahen, \"To Go or Not To Go?\Industry Week, January 20, 1997, 33.

30．Julie Cook, \"Lending an Ear,\" Human Resource Executive, February 1999, -56.

31．Julie Cook, \"Spanning the Globe,\" Human Resource Executive, June 5, 1998, 57.

32．Kathy Cline, \"Endurance Test,\" The Wall Street Journal, April 30, 1998, R14.

33．Lori Lincoln, \"Wanted: American Money,\" Business Traveler, April 1997, 17.

34．Margaret Schaffer and David Harrison, \"Expatriates' Psychological Withdrawal from International Assignments,\" Personnel Psychology (1998), 87.

35．Maurreen Minehan, \"New Research Shows Investment in People Outperforms investment in Technology,\" World link, July 1998, 1. 38

36．May Mukuda, \"Moving Toward Globalization,\" ACA Journal (Winter 1997), 57.

37．Michael Schuman, \"Korean Unions Step Up Fight on Layoffs,\" The Wall Street Journal, February 11, 1998, Al8.

38．Patricia Kranz, “A New Breed of Blue Chips,” Business Week, July 7,1997, 52-95.

39．Paul Iles and EK. Hayers, \"Managing Diversity in Transnational Project Teams,\" Journal of Managerial Psychology, 12 (1998), 98.

40．Pepi Sappal, \"Sometimes It's Hard to Be a Woman,\" HR World, January/February 1999, 21-24.

41．Reyer Swaak, \"Repatriation: A Weak Link in Global HR,\" HR Focus, April 1997, 29.

43．Ruth Thaler-Carter, \"Portrait of an International Human Resources Professional,'' Interna- tional HR Update, December 1997, 1.

44．Samuel Greengard, \"Mission Possible: Protecting Employees Abroad,\" Workforce, August 1997, 30.

45．Shari Caudron, \"World Class Executives,\" Industry Week, December 1, 1997, 60.

46．Shelda Hodge, \"The Female Factor,\" Purchasing Today, July 1997, 38-39.

47．Sheri Caudron,“Training Ensures Success Overseas”, Personnel Journal, December 1991, pp. 27-30.

48．Skip Kaltenheuser, \"A Little Dab Will Do You?\World Trade, January 1999, 58-62

49．T. Russell Walker, \"Where the Rubber Meets the Road,\" Global Workforce, January 1999, 14-15.

50．Tatiana Kostova and Srilata Zaheer, \"Organizational Legitimacy Under Conditions of Complexity: The Case of Mult

inational Enterprises,\" Academy of Management Review, 24 (1999), —81

51．Thomas H. Valk, \"Global EAPs Help Expatriates Succeed,\" SHRM/ AOOP Working Mind Series, April 1998, 1.

52．Valerie Frazee, \"How to Hire Locally,'' Global Workforce, July 1998, 19.

53．Valerie Frazee, \"Is the Balance Sheet Right for your Expatriates?”, Global Workforce, September 1998, 19.

．Valetie Frazee, \"Send Your Expats Prepared for Success,\" Global Workforce, March 1999, 6-8.

55．Vanessa Houlder, \"Your Money or Your Life,\" Financial Times, June 30, 1998, 12.

56．Victoria Gtiffith, \"Move Me, Move My Spouse,\" Financial Times, April 28, 1997, 16.

57．Wayne F.Cascio, Managing Human Resources, New York: McGraw-Hill, 1986.

58．Widget Finn, \"Someone to Watch Over You,\" HR World, January/ February 1999, 27-29.

59．William Erikson, \"Workplace Earthquake?\Business Week, April 17, 1998, 106.

60．William G. Sanders and Mason A. Carpenter, \"Internationalization and Firm Governance,\" Academy of Management Journal, 41 (1998), 158.

61．Windham International, 1996 Survey on HR Program Outsourcing, New York: Windham International, 1996, 25-26.