管理英语3考试试题及答案

一、选择填空，从每题选项中选出一个能填入空白处的最佳选项（每题10分）。 1. — ______________________________

— No, sorry, I didn't know the rule about punching in. C. Didn't you punch in this morning, Wendy?

2. — I suppose there'll be a lot of arguments. — __________________

A. I should imagine so.

3. Leave the reference books behind, __________ you won't be able to think independently. A. or

4. My friend invited me __________ the art club, and I accepted it with pleasure. B. to join

5. This is the man ___ last night. B. whom I saw

6.—_______________________________

—We have three major divisions: Operations, Sales and Marketing, Finance and Administration.

A. How many departments do we have?

7. He will write to me as soon as he ________ home. B. returns

8. I am ________________your early coming. A. looking forward to

9.— I'm leaving for Shanghai tomorrow. — __________________ B. Have a pleasant trip!

10. A bus driver _______________ the safety of his passengers. B. is responsible for

11. — Who should be responsible for the accident?

— The boss, not the workers. They just carried out the order_______.

B. as told

12. A number of boys ____________absent some time during the term. A. have been

13. The key_________ successful implementation is clearly communicating the strategy to the whole company.

A. To

14. — I wish you success in your career.—_________________ C. The same to you.

15. The programme gives students the ___________to learn more about global warming.

C. opportunity

1. —Could I help you with your heavy box? You are so tired.— _____________ I can manage it.

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管理英语3考试试题及答案

A. No. thanks.

2. — Sorry, I made a mistake again. —_________ Practise more and you’ll succeed. A. Never mind.

3. I heard that you really had a wonderful time at John's birthday party, _____? B. didn't you

4. –__________ father took part in the charity activity in the neighborhood yesterday? – Peter's. A. Whose

5. __________ important it is for kids to imagine freely! B. How 6.—How did you find your visit to Qingdao, Joanna? —_____________

C. A guide showed me the way.

7. The _______ was only sentenced to pay a fine of $10,000. C. criminal

8. I took it for _______ that you wouldn't come here again. C. granted

9.—I'm more than happy to go out this weekend. —

__________We've got so much work to do at that time. B. Forget it. 10.

Under no circumstance _____ to tell lies to parents. B. are children allowed 11. It's ___________ to point to or talk about strangers in public.

A. not polite

12. If you need further information, please _______ our office. C. contact

13. —________________—She gave two weeks.

C. How much time did she give?

14.The light is too _______ for me to read. I can not stand any more. A. dim

15. He gave up his study in college in _______.

B. despair

1 — I wonder if I could use your computer tonight? — _________ A. Sure, go ahead.

2. — Is it more advisable to upgrade our present facilities than taking the risk of opening a new park? — ____________ C. I don't think so..

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管理英语3考试试题及答案

3. Purchasing the new production line will be a __________ deal for the company.

A. profitable 有利润的

4.Let's discuss these problems at the meeting, ________? B. shall we

5. John as well as Mike __________ just been back from an important meeting. B. has

6.You can go out, __________ you promise to be back before 12 o'clock.

C. as long as 只要

7. The manager urged his staff not to __________the splendid opportunity.

B. miss 错过

8. A budget is an estimation of the _______ and _______ over a specified future period of time.

B. revenue; expenses

9.— In what form will you take the investment?— ____________ B. We'll contribute a site and the required premises.

10. If the building project __________ by the end of this month is delayed, the construction company will be fined. A. to be completed

11. — Is it possible for you to expand business there?— _____________

C. Yes, I think so. 12. They are trying to __________ the waste discharged by the factory for profit.

C. exploit 利用

13. — Are you going on holiday for a long time?— _____________

D. No. Only a couple of days.

14.They recommended that the amusement park________. C. be extended

15. Rent, electricity and insurance are all examples of the company's ________.

A. overhead 间接费用

1、The road system in Beijing's downtown area is being _______ to make public transportation easy and improve efficiency. B. designed again

2、An underground system including _______ new subway lines beneath the CBD has been operating. A. 2

3、The underground connection system consists of _______ level(s). B. two

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管理英语3考试试题及答案

4、CBD stands for _______. A. Central Business District 5、Beijing has set up _______ for people to check traffic conditions. C. a traffic inquiry system

1. — How did you miss your train? —____________________ A. Well, I was caught in the traffic jam.

2 — I've started my own software company. —________________ B. No kidding! Congratulations!

3 — I didn't finish my homework. Neither ______. A. did he

4 Raising pigs_____ my job at that time. A. was

5 Many factors both at home and abroad _____ the bankruptcy of the multinational corporation. C. contributed to

6 — It's getting dark. I'm afraid I must be off now. — OK. _________

C. See you.

7 I bought a new car last month, but I ______ my old car yet. B. have not sold

8 We ____ the last bus and didn't have any money for taxi, so we had to walk home. B. missed

9 I ______ to know how often the bus runs during rush hour. B. happen 碰巧知道

10 Bring me a glass of beer, _____ ? C. will you

11 In Beijing, the best season in a year is probably _____ autumn. A. late

12 — When do we have to pay the bill?—____ December 30. A. By

1_____ is known to all, too much fat causes heart problems. B. As

2— Do you mind if I smoke here? —__________________ C. Yes, better not

3— Does she speak French or German?— She doesn't, _____. A. either

4 — If you invite a Muslim to dinner, what are you advised not to order for him?

— _____________ B. pork

5 — Jack won't like the film, you know.—___________________ I don't care what Jack thinks! B. So what?

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管理英语3考试试题及答案

6 — What vegetables are in season now?— Radish and carrot，_____. C. I think

7 —What do you think about Japanese food?—____________________ A. Overall, the diet there is a healthy one-- low fat. 8 A vegetarian diet consists of the following EXCEPT _____. A. meat

9 All things ______ ，the planned flight will have to be cancelled. B. considered

10 I ________ a book when the telephone______. A. was reading…rang

11 I don't think anyone can accuse him _______not being honest. A. of

12 I'm used to ________ up early now. B. getting

13 The machine _____this morning for no reason. A. broke off

14 This is the book ______I have learned a lot. C. from which

15 We have spent all of our spare time, ______ , our spare money, on the project. C. as well as

1. Why does the author say that door-knocking has become a lost art? B. People focus on privacy increasingly, so door-knocking seems like an intrusion into other people's lives

2. Which step should be firstly taken when you try door-knocking? C. Leave a door hanger

3. What does the underlined phrase “on the spot” mean? A. without delay

4. Which time is not appropriate for door knocking?

B. Monday morning.

5. Who will receive pleasant reception when they try door-knocking? C. A neighbor who does good preparation and has significant project to introduce.

1. — ___________________— Once or twice a week.

B. How often will you arrange for me to visit someone at home? 2. —_______________

— Generally speaking, we are concerned with all aspects of promoting good health.

A. What health care programs are there in the community?

3. Knowing ______ increases employee loyalty to the company and their leader.

B. that their CEO was volunteering time for community service 4. Community service is important to me because it provides me with

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管理英语3考试试题及答案

eye-opening experiences while ______ many people. B. benefitting

5. Community Services Program aims for all members of the community to ______ to basic financial and material resources, information, advice and referral. C. have access

6. —Good morning, Volunteering Matters, how can I help you?—___________________

C. Good morning, I'd like to find out how I could become a volunteer.

7. One of the main benefits of community service is that it ______ a person's character. B. builds

8. Communities are part of everyday life and have positive ________ on its members. B. effects

9. —Anything else?—________________

C. Moreover, we provide education relating to depression and anxiety.

10. Community service is a great way to help people in their time of need. It is great to see the happiness that results ______ it. C. from

11. The online What's on for Women provides information ______ upcoming and ongoing events. A. about

12. — ___________

— To sum up, it is a continual process, from a new-born baby to the end of one's life.

B. What does Community Health Service mean exactly?

13. Involvement in community activities ______ an integral and inescapable part of senior managers' jobs. C. has seen as

14. Business people exercise their leadership in the community service area ______ the commercial world. A. as well as

15. It takes small steps to create big change and this is __________ service-learning hopes to achieve. A. what

1. According to W. Edward Deming, what is the best time to control product quality?

C. During the production process. 2. When there are quality failures, where does W. Edward Deming think the blame lies?

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管理英语3考试试题及答案

B. In the upper management.

3. Which of the following will not help to create a quality workplace?

A. Working alone.

4. During which period were some Japanese firms winning American consumer markets over American firms C. 1970s. 5. According to the passage, which of the following statements about quality control is NOT correct?

A. Quality control can lead to great success for a company. 1. — I'd like to take a look first at those structural support beams that were going to be put in place on the second floor.

—____________, here's your jacket and helmet, and you'd better put on these boots as well – it's our site policy. C. Certainly

2. —What's the latest situation with all these customer complaints we've been receiving?

—___________the quality of the material has not always been up to standard.

B. I'm afraid

3. The products of this company are always _________ to standard, they have very strict quality control process. C. up

4. I'm going to have a ________ with Mark about this issue tomorrow. C. word

5. Not only ________ many cars built in the 1970s ugly and poorly designed, they also became very unreliable after 40-50 thousand miles. C. were 6. —I suggest you offer affected customers a discount on their next store purchase, explain the situation and apologize to them. —Right, of course.___________________ A. I'll get on it right away. 7. A Chinese company is going to _______ over the well-known Japanese company TOSHIBA Corporation. B. take

8. Unluckily, some Quality Management System failures ______ headlines. A. do make

9. —________________ about it now?

—Every time a customer has complained we've followed our store policy and offered them an exchange or a full refund. C. What's being done

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管理英语3考试试题及答案

10. Our new school building is __________ construction. A. under

11. Proper controls that should _________ developed as part of routine safety procedures were not in place. B. have been

12. — How is everything going?

— _______, we've been quite busy this month and there's been quite a lot of progress since the last inspection. B. As you can see

13. Apple almost lost its dominance in the smartphone market ________ it became clear that it was difficult to make a call using the much expected iPhone 4. A. when

14. Then the situation _____________ worse by human error because of the lack of proper training. B. was made

15. Let's go ______ the reports on the latest work. A. over

1. How could we describe the 2014 Ebola outbreak? C. Not the first but the largest one. 2. The 2014 Ebola outbreak response was. B. an international activity

3. What does the word “massive” mean in Para. 3? A. Huge.

4. How many disease specialists from CDC have gone to West Africa for the Ebola response? C. More than 100.

5. What action does CDC take to respond to the large Ebola outbreak? A. Work closely with governmental, national and international partners.

1、—_______________

—We have sent out leaflets to all residents, explaining what to do in an emergency.

B.What have you talked to the public？

2、—__________________

— With pleasure. Emergency planning covers several different aspects.

C. Could you explain how your work on emergency planning is going on?

3、When you complete Part 1, you will be able to learn __________. B.what to do for specific hazards

4、Preparedness actions are aimed ______ planning, organizing,

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管理英语3考试试题及答案

training, equipping, exercising, evaluating, and implementing corrective actions to ensure effective coordination during incident response. B. at

5.Government agencies are responsible for declaring the evacuation of a given area and will, in many instances, already have evacuation plans ______. C. in place

6、—Perhaps we should climb out of the window and jump down? It's only two floors.

—_________________We'd better wait for the rescue. B.No, we can't do that.

7、Chemical spill guidelines should be established by the lab supervisor and should take into ______ the following. A.Consideration

8、—_____________________ — Fire, fire service please! There's a huge fire here.

A.911, how may I direct your call?

9、Many disasters allow no time for people to gather even the most basic necessities, which is ______ planning ahead is essential. A.Why

10、These preparedness frameworks either exist in various stages of development ______ have been implemented. C. or

11、—Hurry up! If the fire spreads to the stairs, it could block our way out!

—_____________This is no time for talking. C. You're right!

12、______ these potential problems, two-way radios are preferable as they are extremely reliable for short distances and can broadcast to several people at once. B. Given

13、A campus emergency ______ occur at any time of the day or night, weekend, or holiday, with little or no warning. C. may

14、Patrols should be conducted by teams ______ individuals. A.rather than

15、Some of the risks may be relevant to your community. Find out which ones by ______ www.GetPrepared.uk. A. Visiting

二、听力理解(Task 4)，听对话录音，根据对话内容判断正误

1. The organizer is the beneficiary of community service. F 2. Some people who take part in community services are not

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管理英语3考试试题及答案

volunteers. T 3. Most of the youth who volunteer in community service are motivated by personal purposes. F

4. In some high schools, students must complete certain hours of community service to receive a diploma. T

5. Every university considers community service is the most important experience for students among other practices, like internship. F

1. Wendy punched in this morning. F 2. They need to punch out after work. T 3. They need to work overtime. T

4. They can wear casual clothes when going out on a sales call. F 5. They can use office phones for personal matters. F 判正误

1. Closures scheduled for Sundays on minor roads outside the city centre may be considered.（F） 2. You need to get approval if you plan to block the road or footpath. （T）

3. Roads can only be closed partially.道路只能部分封闭。 （F） 4. If you choose an existing route for a parade, the amount of planning will be reduced. （T）

5. Road closure applications can be sent to the Department‘s Traffic Calming Traffic Calming Committee one week before the scheduled date. （F）

1、Pests do harm to people.害虫对人有害。 （T）

2、In the passage, the word pesticide means a chemical used for killing pests, especially insects（T）

3、Food containers should be stored on the ground.食物容器应存放在地上（F）

4、Containers for raw materials should be kept open and clean.原料容器应保持开放和清洁。 （F）

5、People can get information about food safety policies easily .（T）

6、A rat is smaller than a mouse. 田鼠比家鼠小。 （F）

1. It is probable that there will be more and more safety related issues worldwide. （T）

2. Food safety authorities in each country believe that food safety problems should be solved within their country.各国食品安全当局认为，食品安全问题应该在自己国家层面解决。（F）

3. The major duty of the INFOSAN Emergency Contact Point in each FAO member state is to manage communication between national food safety authorities.（T）

4. Public health organizations can get findings of investigations

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管理英语3考试试题及答案

and strategies for food safety improvement from INFOSAN.（ T ） 5. INFOSAN monitors possible international events concerning food safety independently.（F）

1. A company should provide well designed products. T

2. A company should place company's interest at the first place. T

3. A company should reduce the amount of waste. F

4. A company should satisfy all employees' requirements. F 5. A company should produce qualified products. T

1. Mike is met by an engineer at the construction site. F 2. The construction site doesn't look very busy. F 3. Mike doesn't inspect the whole construction site. T

4. It is not the first time the construction site being inspected. T

5. Fraser knows clearly how the quality is controlled at the construction site. T

1. The emergency response plan is needed for reducing panic and confusion when an emergency occurs. T

2. Supply of basic necessities is not included in an ERP. F

3. According to the passage, the blocked emergency exits can help avoid further hazards. F

4. The evacuation plan of your workplace should be in line with that of local emergency management office. T

5. To ensure that employees know what to do in an emergency and to test the effectiveness of emergency exit routes, the emergency drills should be held once half a year. F

二、翻译，选择正确的翻译，操作提示：通过题干后的下拉框选择题目的正确答案。

1. If you are smart enough, and have got ambition and keep pushing forward, you can rise to the top of your chosen profession. C. 如果你既聪明过人，又有上进心，并且勇往直前，那么你就可以在自己所选的职业领域中出类拔萃。

2. It's up to you to strive for your place, to keep yourself engaged and productive during a working life that may last around 50 years. B. 在大约50年的职业生涯中，能否积极上进，勤奋工作，取得成效是取决于你自己的。

3. They are so unusual both in their talents and their accomplishments as to be considered rare exceptions.

A. 正因为他们既才智过人，又成就非凡，所以他们这样的例子少之又少。

4. We will have to place ourselves where we can make the greatest contribution.

C. 我们应该把自己放到能做出最大贡献的位置。

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管理英语3考试试题及答案

5. Some are still nervous about losing their jobs despite the low wages.

A. 尽管工资不高，但还是有很多人担心失去这份工作。

1. Though they have a lot of applicants, they can't find the people they want.

B.虽然有很多应聘者，但是他们却找不到合适的人。

2. Practising more is the key to leaning a language. A. 学习语言的关键是要多练习。

3. Some are still nervous about losing their jobs despite the low wages.

A. 尽管工资不高，但还是有很多人担心失去这份工作。

4.The teacher pointed out the grammar mistakes in the writing. C. 老师指出了作文里的语法错误。

5. How will the evaluation of these investments be carried out? B. 如何对这些投资进行评估呢？

1. The cost of the new project will go over budget. A. 新项目的支出将超过预算。

2. How will the evaluation of these investments be carried out? B. 如何对这些投资进行评估呢？

3. A credit card is an interest free short-term loan. A. 信用卡是短期的无息贷款。

4.Assessing the data is a vital part of creating an effective marketing strategy.

C. 数据评估是制定有效市场营销策略的重要一环。

5. We should discourage people from using their cars in the city centers.

C. 我们应该劝阻人们不要在市中心开车。

1.We should discourage people from using their cars in the city centers.

C. 我们应该劝阻人们不要在市中心开车。

2.Car owners may probably be against it at first, but people who use public transportation will be in favor of it.

B. 车主一开始可能会反对，但使用公共交通工具的人会支持的。

3.You must apply for approval to do roadwork and other road-related activities.

B. 必须在申请获批后，才能进行道路施工与与道路有关的活动。

4.The first underground floor is set aside mainly for pedestrians and commercial facilities, while the second underground floor is planned for parking.

A. 地下一层主要用于人行通道和商业设施，而地下二层计划用作停车场。

5.The area of grass should be kept short to deny pests a place to live.

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管理英语3考试试题及答案

B. 草地的面积小一些，就不会给害虫生存的地方。

1. Not only does the offending company suffer losses, but the whole milk market suffers a sharp drop in sales.

C. 不仅违规公司遭受损失，而且整个奶制品市场的销售额也大幅下降。 2. But at the moment the industrial standards are too low to stop these problems from occurring.

B. 但目前行业标准太低, 无法阻止这些问题的发生。

3. A question that often troubles food companies is how to control problems like rats and insects without harming the food.

B. 经常困扰食品公司的一个问题是, 如何控制老鼠和昆虫，同时又不会对食物造成破坏。

4. The area of grass should be kept short to deny pests a place to live.

B. 草地的面积小一些，就不会给害虫生存的地方。 5. Community service is a way for a person to give back to a community in which they live.

B. 社区服务是一个人回报他们所居住社区的一种方式。 1. Community service is a way for a person to give back to a community in which they live.

B. 社区服务是一个人回报他们所居住社区的一种方式。

2. Without community service people would not know the meaning of charity and giving back.

C. 没有社区服务，人们就不会知道做慈善和回馈的意义。

3. People of all age groups, with a maximum number of youth are involved in the process of community service.

A. 所有年龄段的人都投身到了社区服务的事业中，其中年轻人最多。 4. Let's go to Citibank instead of the other guy down the street because they are good corporate citizens.

B. 去花旗银行吧，而不是街上的其他银行，因为他们是优秀的公民企业。

5. It was the late 1970s that American manufacturing factories realized that quality control was a significant issue.

C.1970年代晚期美国的制造业工厂才意识到质量控制是一个重大问题。 1. Quality control is a series of activities that ensure and improve the quality of products and service.

C. 质量控制是一系列确保和提高产品质量与服务的行为。

2. The goal of statistical quality control was to gather data that would allow for the constant improvement of manufacturing processes.

A. 统计质量控制的目标在于收集数据以便不断地改进制造工艺。

3. Involvement, participation, and teamwork are seen as absolute 'must haves' if a quality workplace is to be created.

B. 如果要创造高质量的工作环境，员工介入、员工参与以与团队合作

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管理英语3考试试题及答案

被视为绝对的“必要条件”。

4. It was the late 1970s that American manufacturing factories realized that quality control was a significant issue. C. 1970年代晚期美国的制造业工厂才意识到质量控制是一个重大问题。 5. Doorways offer no greater protection than any other area. B. 出入口的保护作用不比其他区域强大。 1. Building occupants should not re-enter the building until cleared by emergency personnel. C. 楼房的居民在危险情况没有被应急人员清除完前不应该再次进入楼道。

2. In addition, it is recommended that all staff and faculty members maintain a personal emergency kit in their work area. A. 此外，建议所有员工在工作区放置一套个人急救包。

3. An emergency situation may result in recovery problems ranging from relatively minor to severe. A. 紧急情况可能会导致从相对轻微到严重的各种恢复问题。

4. Doorways offer no greater protection than any other area. B. 出入口的保护作用不比其他区域强大。

5. We will have to place ourselves where we can make the greatest contribution. C. 我们应该把自己放到能做出最大贡献的位置。 二、完型填空（每空10分）。

Joachim's vision is based on an idea called pleaching (编织), where tree branches are grown so that they naturally weave together. Since the growth patterns of trees are 1 （affected）回答 by wind and sunlight, it may be possible to control the way a tree develops.

These Fabricated Tree House Habitats would use trees grown into shapes as housing. One of the 2 (purposes)回答 of these designs is that trees would not have to be cut down for lumber. \"A 100 percent treehouse would take years to create,\" Joachim said．3 (Depending on) 回答 the climate, a house could take anywhere from 5 to 30 years to grow. Fortunately, there's a way to speed up the process. Joachim suggests including ecological materials such as sod (草皮), grasses and living branches in the housing designs. \"This material would be able to move as the house grows,\" Joachim said．

A home would become an actual ecosystem, a community of plants, animals, and bacteria working together. The trees would also give off water vapor that would assist in (heating)回答 the homes. Solar panels and wind would help provide energy. The tree homes might even have soil pockets, where plants could grow from the structure itself.

Work has already begun on Joachim's first design—a house made from 50 percent recycled and 50 percent living things. Joachim is

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管理英语3考试试题及答案

confident about the (importance)回答 of his work, as he uses natural products without destroying nature.

\"The environment and its study are very important. We need to respect nature, don't take it for granted,\" he said．

It's very interesting to study names of different countries. Chinese names are different from foreign names. Once an English lady came to {visit} me. When I was introduced to her she said, “Glad to meet you, Miss Ping.” Then she gave me her name card with three words on it: “Betty J. Black”. So I said, “Thank you, Miss Betty.” We looked at each other and laughed heartily. Later I found that the English people {put;} their family names last and the given names first, while their middles are not used very much. I explained to her that the Chinese family name {put} first, the given name last, so she { should} never call me Miss Ping. She asked if we Chinese had a middle name. I told her we didn't. But people may often find three words on a Chinese name card. In this case the family name still comes first, the other words after it {was;} a two-word given name. It is quite usual in China.

Fruit is good for people. Many people eat some {fruit} every day. Mr. Black and Mrs. Black like fruit very much and every Monday Mrs. Black goes to buy some fruit in the shop near her house. The man in the shop knows her well and helps a lot. She can buy all {kinds} of fruit there, like apples, pears, oranges and bananas. In different time of the year the { price} of each kind of fruit is not the {same}, sometimes high, something low. Mrs. Black likes to buy cheap fruit. But Mr. Black likes bananas only. She buys bananas for him every week. She only buys cheap {fruit} for herself.

Have you heard about Grandparents Week? This important community event began as a one day celebration in 2012 to commemorate National Grandparents Day. In 2014, the ACT Government expanded the program to a whole week to fully capture the true worth of grandparents in all their various forms.

This year's festival includes an exciting range of events, programs and activities for young and old plus those in between! Sing some old time tunes or shake a move on the dance floor. Join a fun game of bowls or table tennis. Play your hand at cards. Attend a Senior Club Open Day. Partake in delicious morning teas. Whatever your vintage there's something for everyone during Grandparents Week!

Does your community group have a great event or activity in mind for seniors? Would you like to include it as part of the Grandparents

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管理英语3考试试题及答案

Week 2016 program?

Total Quality Management (TQM) is a comprehensive and structured approach to organizational management that seeks to improve the quality of products and services through ongoing refinements in response to continuous feedback. TQM requirements may be defined separately for a particular organization or may be in adherence to established standards, such as the International Organization for Standardization‘s ISO 9000 series. TQM can be applied to any type of organization; it originated in the manufacturing sector and has since been adapted for use in almost every type of organization imaginable, including schools, highway maintenance, hotel management, and churches. As a current focus of e-business, TQM is based on quality management from the customer's point of view.

Over the decade 2001–2010, an average of more than 700 natural and technological emergencies occurred globally every year,（affecting）approximately 270 million people and causing over 130 000 deaths annually. Twenty-five per cent of these emergencies, and 44 per cent of these deaths, occurred in less developed countries with limited capacities to prepare for and respond effectively （to ）emergencies. These statistics do not include the high levels of mortality and morbidity associated with conflict-related emergencies.（According to）the World Bank, over 1.5 billion people live in countries affected by violent conflict. These populations suffer from the consequences of societal disruption and increases in mortality and morbidity due to infectious diseases, acute malnutrition, trauma and complications from chronic diseases.

Over the same time period, risks to public health（have increased）due to globalization, and international travel and trade. Such risks might be transmitted by people (e.g. SARS, influenza, polio, Ebola), goods, food, animals (e.g. zoonotic disease), vectors (e.g. dengue, plague, yellow fever), or the environment (e.g. radio-nuclear releases, chemical spills or other contamination).

In all types of emergencies, the poorest and most vulnerable people suffer disproportionately. These（negative）impacts are complicated by the enormity of the resulting economic costs, averaging over US$100 billion per year. The appropriate and timely management of these risks requires effective national and international capacities, intersectoral collaboration, the promotion of equity, the protection of human rights, and the advancement of gender equality.

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管理英语3考试试题及答案

选词填空

1. I volunteer in our community because a great impact can be made on others' lives through simple actions.

2. community service programs or activities are seen as opportunities for experiential learning.

3. Sometimes the government asks its people to serve their communities to meet the citizenship requirement

4. Community service can be defined as a service that is performed for the benefit of the public.

5. Community service is a commitment. A person must want to do it with good intentions and not because they are asked to do so. 听力理解

1. What are health care programs mainly about? all aspects of promoting good health

2. What is the first part of community service health? Communication

3. How can people help themselves avoid illness?

Through diet, healthy living, cutting out smoking and so on 4. What areas are of growing concern? Alcoholism, depression and anxiety 5. Who typically provides bedside care? The family

1. What is the product they are talking about?

B. Shirts.

2. What is the problem with the product? A. Quality.

3. Who first finds out the problem? B. The customer.

4. Who first receives the customer's complaints? C. The store.

5. What is the source of the problem? C. The supplier.

听对话录音，根据对话内容，找出“Column A”中的各方是如何应对产品质量问题的。

1. Customers making complaints to the store

2. The store Offering customers an exchange or a full refund 3. The purchasing department talking to the supplier 4. The manager trying to understand and solve the problem

5. Frank Reporting the quality problem to the manager

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